IT&D Senior Business Analyst

Our requirements

• This role requires building something entirely new - not upgrading existing solutions - so you must bring vision, thought leadership, and pragmatic execution.
• Entrepreneurial mindset: a self‑starter with strong ownership and accountability.
• Highly collaborative, able to build strong internal and external relationships.
• Bachelor’s degree in IT or Business Management.
• 3+ years of IT&D experience across operations and project work.
• Preferred ERP support experience.
• Solid commercial understanding and knowledge of core business processes.
• Proven ability in requirements analysis and developing methodologies.
• Experience implementing software and hardware solutions.
• Demonstrated project contribution with tangible results.
• Strong customer-facing approach with a service‑oriented mindset.
• Excellent interpersonal and communication skills.
• Agile mindset, able to perform well in fast‑paced, high‑pressure environments.
• Proactive, go‑getter attitude, able to take initiative without direction.
• Comfortable working both independently and in cross-functional teams.
• Flexibility to travel within Europe, Australia, and New Zealand

Your responsibilities

• Provide application support for local systems within your functional scope.
• Coordinate resolution of issues related to non-local applications by liaising between global support teams and local users.
• Plan, manage, and deliver agreed regional and country-level projects across Europe.
• Identify, assess, prioritize, and implement value-adding initiatives within the region.
• Develop and deliver training, guidance, and continuous improvement activities to drive system adoption and process compliance.
• Analyze financial and commercial data to generate insights that support business transformation.
• Define business application requirements in both technical and non-technical terms.
• Specify required application changes and perform cost–benefit evaluations.
• Provide direction and clarification to developers and project teams.
• Support the assessment, design, development, and implementation of business solutions.
• Use investigative techniques (interviews, workshops, observations, scenario analysis, prototyping, quantitative methods) to understand current data, processes, and reporting.
• Document, analyze, and recommend improvements to data, processes, and reporting, ensuring regional consistency.
• Work with stakeholders to define KPIs, set targets, create business cases, determine success criteria, and ensure measurement and ownership of benefits.
• Promote and enforce data and process compliance standards.
• Serve as the lead point of contact for gathering business requirements for new initiatives.
• Lead country- and region-specific projects, shaping scope, vision, and delivery approach.

About the project

This is how we organize our work

Equality

What we offer

Development opportunities we offer

• industry-specific e-learning platforms
• technical knowledge exchange within the company

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• fruits
• corporate products and services at discounted prices
• integration events
• dental care
• mobile phone available for private use
• retirement pension plan
• no dress code
• coffee / tea
• drinks
• parking space for employees
• extra social benefits
• meal passes
• pre-paid cards
• baby layette
• christmas gifts
• birthday celebration
• employee referral program
• charity initiatives
• extra leave

Vestacy