Junior Application Support Specialist (K/M)
Offer summary

(Summary generated by AI based on the full job description)

The project involves supporting business applications focusing on SQL, Oracle, basic Java and tools like ServiceNow, Jira, Zendesk. Core responsibilities include diagnosing and supporting web applications and databases, resolving user requests, and collaborating with developers on complex issues. It offers growth opportunities in support, technical analysis, and software development with remote work options and a training budget.

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Junior Application Support Specialist (K/M)

Company: Exence S.A.

from: 24 June 2026
to: 24 July 2026
salary not specifiedB2B contract (full-time)
salary not specifiedcontract of employment
Salary details
fixed bonus (e.g., quarterly, annual)
Offer parameters
level:junior
working mode:remote
location:Wrocław, Lower Silesia
Wrocław, Lower Silesia

Requirements

Expected technologies

SQL
Oracle
Java
ServiceNow
Jira
Zendesk

Optional technologies

JavaScript
Git

Our requirements

  • basic experience with Oracle, SQL
  • basic knowledge of Java
  • English skills at B2 level or higher
  • knowledge of any ticketing system, for example ServiceNow, Jira, Zendesk or similar
  • strong analytical thinking and problem-solving skills
  • willingness to learn new tools, technologies, and business processes
  • good communication skills and a proactive attitude

Optional

  • experience in IT support, testing, helpdesk, internships
  • basic knowledge of JavaScript
  • experience with Git
  • knowledge of Jira or other issue-tracking tools
  • understanding of how web applications work

Your responsibilities

  • provide day-to-day support for web applications and databases
  • analyze, diagnose, and resolve user requests and incidents
  • work with SQL queries to investigate data and application issues
  • cooperate with developers on more complex or escalated cases
  • suggest improvements to application performance, stability, and user experience
  • take part in internal IT projects and application-related initiatives

About the project

Are you looking for a position where you can combine problem-solving, technical analysis, and hands-on work with business applications?
Join our team as a Junior Application Support Specialist and help us support, diagnose, and improve the applications our users rely on every day.
This position is a good fit for someone who already has basic SQL knowledge, understands the fundamentals of programming, and wants to develop skills in application support, technical analysis, or software development.

This is how we organize our work

This is how we work

in houseyou have influence on the choice of tools and technologiesyou have influence on the technological solutions applied

Why to join us?

You will not just “close tickets”. You will learn how applications work, how to investigate real issues, how to cooperate with developers, and how IT supports business processes in practice.
Company

Development opportunities we offer

  • conferences abroad
  • conferences in Poland
  • external training
  • technical knowledge exchange within the company

What we offer

  • flexible work model — 100% remote or hybrid
  • training budget to support your development
  • real opportunity to learn from experienced developers and support specialists
  • work with business applications used in production environments
  • informal and friendly atmosphere
  • limited corporate bureaucracy and direct communication
  • space to grow toward application support, business analysis, QA, or software development

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • fruits

Recruitment stages

  • 1.
    Recruitment Interview

Exence S.A.

Jesteśmy firmą IT realizującą różnorodne projekty dla sektorów: handel, produkcja, energetyka, zbrojenia. Zatrudniamy ok 100 pracowników.

This is how we work

Junior Application Support Specialist (K/M)
I apply to:
Exence S.A.
Wrocław, Lower Silesia

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