Junior IT Specialist

Our requirements

• first experience in IT Helpdesk / 1st Line Support;
• communicative level of English;
• willingness to learn IT procedures, troubleshoot issues;
• good communication skills and approachable attitude;
• proactive attitude, willingness to learn, and a service-oriented mindset.

Your responsibilities

• providing first-line IT support and troubleshooting;
• preparing and configuring laptops, peripherals and workplaces;
• supporting employee onboarding and offboarding;
• managing IT equipment, inventory and hardware lifecycle activities;
• handling incidents and service requests through ServiceNow;
• maintaining operational documentation.

This is how we organize our work

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• corporate products and services at discounted prices
• integration events
• corporate library
• coffee / tea
• parking space for employees
• extra social benefits
• holiday funds
• baby layette
• christmas gifts
• employee referral program
• charity initiatives
• birthday holiday

Recruitment stages

• 1.
  CV selection
• 2.
  1-hour online interview with HR and the team lead
• 3.
  Feedback within 2 weeks

Miele Global Services Sp. z o. o.