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Offer summary
(Summary generated by AI based on the full job description)
Project focuses on client IT support in an office environment. Technologies include MS Active Directory, Microsoft Windows, MS Outlook, Teams, MS Word/Excel, and LAN/WAN/Wi‑Fi with basic network device and server configuration. Responsibilities cover resolving technical tickets, hardware inventory, handling IT orders, managing AD accounts, basic network setup and collaborating with higher‑level support teams.
from: 12 November 2026
to: 12 December 2026
salary not specifiedB2B contract (full-time)
salary not specifiedcontract of employment
Offer parameters
level:junior
working mode:hybrid • full office
Gdańsk, Oliwa
Requirements
Expected technologies
Active Directory
Microsoft Office
LAN
WAN
WLAN
Windows Server
Optional technologies
iOS
Our requirements
- Minimum of 6 months of experience in a technical support role, including internships
- Very good command of English, both spoken and written
- Knowledge of PC hardware and basic configuration elements
- Strong understanding of the Microsoft Windows operating system
- Familiarity with configuring MS Outlook, Teams, and the basic functions of MS Word and MS Excel
- Practical knowledge of MS Active Directory services
- Understanding of LAN/WAN and Wi-Fi configuration and maintenance
- Knowledge of server configuration issues
- Strong interpersonal skills and effective communication
- Fluent Polish
- Residency in Poland
Optional
- Experience with backup and restore processes
- Familiarity with Apple iOS devices
Your responsibilities
- Resolving technical issues reported by users
- Preparing and inventorying computer hardware
- Assisting in managing IT equipment orders
- Managing user accounts in Active Directory
- Performing basic configuration of network devices
- Collaborating with higher-level support teams for smart hands assistance
About the project
We are looking for a Junior Help Desk Support Specialist to join our team in Gdansk. In this role, you will be responsible for resolving technical issues reported by customers. This position is office-based and requires good organizational skills and effective communication. If you are eager to develop your technical skills in a supportive environment, we encourage you to apply.
What we offer
- Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
- Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
- We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
- Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
- Comfortable workplace – class A offices or remote work
- Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
- PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
- Investment in your growth – meetups, webinars, training platform and technology blog – you choose
- Fantastic atmosphere created by all Sii Power People
Recruitment stages
- 1.Send your CV
- 2.Talk to us about your expectations
- 3.Learn more about our projects and choose the best
- 4.Start your adventure with Sii!
Sii Sp. z o.o.
Sii is the leading technology consulting, digital transformation, engineering, and business services vendor in Poland. We already employ more than 7 300 professionals and implement projects in a variety of industries for clients from many countries around the world. The Great Place to Work title, won 10 times in a row, proves that at Sii, we create a friendly work environment.
Sii ensures that all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal treatment of all individuals, regardless of any protected characteristics, and promoting a diverse and inclusive work environment.
This is how we work
Junior IT Support Specialist (f/m/x)
I apply to:
Sii Sp. z o.o.
Gdańsk, Oliwa
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