Lead IT Expert - Technology & Processes (M/F/D)

Our requirements

• Proven track record managing complex software development projects as a Project Manager, Program Manager, Product Owner, or higher managerial role
• Broad and deep knowledge of modern industry standard technologies across infrastructure, end-to-end software delivery including project management, solution technologies like programming languages, databases, frameworks, and deployment and test automation
• Ability to map nonfunctional requirements of complex solutions to best fitting technology approaches
• Decent understanding of approaches for seamless migration or replacement of deprecated technologies in existing solutions
• Solid knowledge of scanning/analysis tools to detect use of deprecated and noncompliant technologies
• Professional experience in process analysis, design and optimization
• Professional training or certification in process methodologies (e.g., BPMN, Lean Six Sigma, ITIL) is a plus
• Diploma or degree in Computer Science, Information Technology, Information Systems, or a related field
• Excellent communication skills, capable of engaging technical and managerial audiences
• Strong problem‑solving mindset with the ability to navigate ambiguity
• High level of ownership, accountability, and strategic thinking
• Certifications such as PMP, PRINCE2, cloud certifications (Azure/AWS), or other technology certifications would be beneficial
• Understanding Contract Logistics and general logistics processes would be a plus
• Very good understanding of IT project and technology lifecycles
• Ability to lead discussions, mediate between teams, and drive consensus
• Highly self‑reliant, proactive, and capable of working with minimal supervision
• Fast learner with strong analytical and problem‑solving abilities
• Fluent in written and spoken English at a professional level

Your responsibilities

• Develop and maintain technology standards for the Contract Logistics IT unit aligned with global IT standards, operational needs, compliance requirements, and industry best practices
• Drive modernization initiatives such as cloud adoption, automation, integration enhancements, and data‑driven process improvements
• Assess and scan existing solutions for technology compliance and drive migration and replacement programs for non-compliant technologies
• Ensure standard technology adoption for new solutions, and all used administration and management tools used in Contract Logistics IT
• Oversee global IT technology and methodology standards and changes and drive adoption in Contract Logistics IT
• Report technology compliance and drive migration programs for noncompliant technologies
• Serve as a subject‑matter expert for IT systems, integration platforms, and operational technologies
• Assess and improve existing IT processes to increase efficiency, consistency, and quality
• Design, document, and maintain IT department processes following recognized standards (e.g., BPMN, ITIL, ISO/IEC 20000)
• Ensure processes are consistently followed across project, operations, and support teams
• Establish process governance frameworks, including KPIs, compliance checks, and improvement cycles
• Facilitate workshops and discussions with cross-functional teams to align requirements and define process outcomes
• Train employees on technologies and processes
• Partner with tool owners to implement process changes

Take a 360-degree Virtual Tour of the DSV GBS Office

• https://social.dsv.com/2QS

What we offer

• Employment based on an employment contract, along with a comprehensive benefits package
• Training and development programs, including access to an internal e‑learning platform
• Onboarding with the support of a dedicated Buddy
• Participation in annual company‑wide integration events
• Work environment rooted in Scandinavian organisational culture
• Opportunities for professional development through internal mobility programs

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• integration events
• corporate gym
• corporate sports team
• coffee / tea
• parking space for employees
• extra social benefits
• holiday funds
• christmas gifts
• employee referral program
• charity initiatives
• bicycle parking
• modern and ergonomic office
• yoga in the office

Recruitment stages

• 1.
  CV Analysis
• 2.
  Telephone contact
• 3.
  1st Recruitment meeting
• 4.
  Tests (optional)
• 5.
  2nd Recruitment meeting (optional)
• 6.
  Feedback

DSV GBS