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Offer summary
(Summary generated by AI based on the full job description)
The project focuses on supporting and enhancing Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Entra ID. Main responsibilities include incident resolution, user account administration, license management, and participation in migrations and service improvements. Familiarity with the Microsoft 365 environment and IT support experience are required. The company provides mentoring, training opportunities, and flexible work arrangements.
from: 4 August 2026
to: 3 September 2026
salary not specifiedcontract of employment (full-time)
Offer parameters
level:junior • mid
working mode:full office
location:Warszawa, Masovian
Warszawa, Masovian
Requirements
Expected technologies
SharePoint
Our requirements
- Familiarity with Microsoft 365 technologies such as Teams, Exchange Online, SharePoint Online, OneDrive, or Entra ID.
- Experience supporting users in an IT support, service desk, infrastructure, or cloud environment.
- Understanding of core IT concepts including user administration, authentication, permissions, and troubleshooting.
- Strong communication skills and a customer-focused mindset.
- Curiosity and willingness to learn new technologies and develop technical expertise.
- Organized and detail-oriented approach to problem solving.
Optional
- Microsoft certifications such as MS-900, AZ-900, or related Microsoft learning achievements.
Your responsibilities
- Provide support for Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Entra ID.
- Investigate and resolve technical incidents and service requests while ensuring an excellent user experience.
- Support user onboarding, account administration, licensing, and access management activities.
- Collaborate with experienced colleagues to troubleshoot more complex technical issues and implement service improvements.
- Contribute to knowledge-sharing initiatives, documentation, and operational best practices.
- Participate in Microsoft 365 projects, migrations, and ongoing service enhancement activities.
Practical Information
Location: Warsaw, Poland | Reports to: Service Delivery Manager | Work arrangement: On-site | Contract type: Full-time | Visa status: Valid working visa for Poland | Language requirements: Fluent/professional Polish and English, written and verbal
As our new M365 Specialist, you will play an important role in supporting and enhancing Microsoft 365 services for our customers. You will work closely with users, technical teams, and cloud technologies to deliver a seamless digital workplace experience while continuously expanding your knowledge across the Microsoft ecosystem.
What we offer
- Global company culture: We defined our 6 core values through our company culture
- A mentor who supports your successful start and is at your side with advice and action
- President’s Club: Recognition awarded by leadership and your peers
- Flexible work: Do great work from anywhere but also visit local office to deliver excellence in team relationship
- Lifelong education: A variety of training and development opportunities covered by the company
SoftwareOne Poland
Do you enjoy solving technical challenges and helping users get the most from Microsoft 365 services?
Would you like to develop your expertise across collaboration, productivity, and cloud technologies while working in an international environment?
Interested in joining a leading global software and cloud solutions provider where learning, knowledge sharing, and career growth are part of everyday work?
M365 Specialist
I apply to:
SoftwareOne Poland
Warszawa, Masovian
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