MFA Business Analyst
Offer summary

(Summary generated by AI based on the full job description)

The project focuses on MFA, passwordless and FIDO in a global IAM security environment. It requires requirements management, process analysis and collaboration with stakeholders and engineering teams. Responsibilities include leading workshops, creating user stories and documentation, deployment support, and reporting using Jira, Confluence, and Power BI. Knowledge of secure authentication and experience in large global MFA projects are essential.

you can start ASAP

MFA Business Analyst

Company: Mindbox Sp. z o.o.

from: 20 May 2026
to: 19 June 2026
22 000 - 24 000net (+ VAT)/ mth.B2B contract (full-time)
Offer parameters
level:mid
working mode:hybrid
location:Kraków, Lesser Poland
Kraków, Lesser Poland

Requirements

Expected technologies

Microsoft Power BI
Microsoft Excel

Operating system

Windows

Our requirements

  • 3+ years as a Business Analyst or IT Analyst in a technology-driven environment.
  • Strong analysis and process mapping capabilities.
  • Proven experience with large global deployments (ideally MFA or similar security projects).
  • Familiarity with MFA and phishing-resistant authentication (including FIDO).
  • Skilled in Jira/Confluence, data-driven reporting (Power BI/Excel).
  • Excellent communication skills with ability to challenge and drive clarity among senior stakeholders.

Optional

  • Experience with Smart Forms Designer or Kofax.• Background in financial services.
  • Experience supporting globally distributed teams.
  • Data skills: cleansing, mapping, transforming for reporting and insights.
  • Certificate management with Venafi.
  • JavaScript for automation or front-end tasks.
  • Basic DevOps knowledge for infrastructure and CI/CD.
  • French language skills as an additional asset.

Your responsibilities

Requirements & Analysis:
  • Lead requirements elicitation (workshops, interviews) and maintain documentation.
  • Facilitate gap analysis, translate results into epics/user stories, and manage acceptance criteria.
  • Capture requirements for MFA, passwordless, and FIDO adoption initiatives.
  • Stakeholder Engagement:
  • Collaborate with senior stakeholders, business units, IAM security teams, and engineering squads.
  • Present updates, clarify decisions, and communicate technical topics to varied audiences.
  • Process Mapping & User Journeys:
  • Document current vs future-state flows and define operational handoffs.
  • Create user journeys, including fallback and recovery options where necessary.
  • Delivery Support / Rollout Readiness:
  • Partner with PMs and technical teams to prepare PoC, pilot, and global rollout.
  • Assist in readiness activities, comms preparation, and impact assessments.
  • Documentation & Reporting:
  • Maintain Confluence/Jira artefacts; produce insights using Power BI/Excel.
  • Track dependencies, risks, and decisions to support audit and delivery governance.
  • About the project

    We are looking for a highly skilled Technical Business Analyst with strong analytical expertise, proven ability to manage complex requirements, and a deep understanding of IAM/security concepts. This role focuses on delivering passwordless and phishing-resistant MFA solutions, including FIDO-based authentication, across a large-scale global environment.

    This is how we organize our work

    This is how we work

    at the client's siteagile

    This is how we work on a project

    • Continuous Deployment
    • Continuous Integration
    Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.
    Company

    What we offer

    • Flexible cooperation model – choose the form that suits you best (B2B, employment contract, etc.)
    • Hybrid work setup – 6 days per month from the office
    • Collaborative team culture – work alongside experienced professionals eager to share knowledge
    • Continuous development – access to training platforms and growth opportunities
    • Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
    • High quality equipment – laptop and essential software provided

    Benefits

    • sharing the costs of sports activities
    • private medical care
    • sharing the costs of professional training & courses
    • life insurance

    Mindbox Sp. z o.o.

    At Mindbox, we connect top IT talents with technology projects for leading enterprises across Europe.
    Our focus is on matching your skills with work that matters – projects that use modern tech stacks, solve real business challenges, and give you space to grow. By joining us, you’ll deliver technology solutions for well-known brands, supported by the Mindbox team that values knowledge-sharing and continuous development. We make sure you have the tools, flexibility, and guidance to do your best work – and to keep moving forward in your career.
    MFA Business Analyst
    22k–24k zł / mth. (B2B)
    I apply to:
    Mindbox Sp. z o.o.
    Kraków, Lesser Poland
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