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Offer summary
(Summary generated by AI based on the full job description)
The project focuses on IT support in the financial sector, emphasizing Windows 10/11, Active Directory, and Microsoft 365. Key responsibilities include handling Level 1 and 2 hardware and software incidents, managing user accounts, installing and configuring equipment and software, supporting users, and managing IT assets. Required skills include hardware and network troubleshooting as well as fluent English communication.
from: 22 May 2026
to: 21 June 2026
11 550 - 20 160 złnet (+ VAT)/ mth.B2B contract (full-time)
Offer parameters
level:mid
working mode:hybrid
location:Warszawa, Masovian
Warszawa, Masovian
Requirements
Expected technologies
Windows Server
Active Directory
Our requirements
- At least 2 years of experience in user support within a structured IT environment
- Proficiency in working with Windows 10/11, Active Directory, and Microsoft 365 suite
- Strong troubleshooting skills for hardware and software issues
- Excellent communication skills in English (fluent level)
- Demonstrated ability to work autonomously on-site with organization and attention to detail
Optional
- Relevant certifications such as CompTIA A+ or Microsoft Certified Support Technician
- Experience with ticketing tools and LAN/WAN environments
Your responsibilities
- Handle Level 1 and Level 2 hardware and software incidents to ensure quick resolution and minimal downtime
- Install, configure, and maintain Windows 10/11 workstations for optimal performance
- Prepare and deploy IT equipment, including PCs, phones, and printers, in a timely manner
- Manage user accounts in Active Directory to maintain security and access controls
- Support users with Microsoft 365 tools such as Outlook, Teams, and OneDrive
- Handle first-level network incidents to ensure smooth connectivity
- Manage IT stock, track hardware assets, and support deployment phases
- Provide on-site support to maintain high internal user satisfaction and operational effectiveness
About the project
As a Mid-Level Deskside Support Technician, you will be working for our client, committed to maintaining operational excellence and delivering outstanding user experiences. Join a dynamic team that values innovation, efficiency, and professional growth.
This is how we organize our work
This is how we work
at the client's siteagilescrumkanban
This is how we work on a project
- Continuous Deployment
- Continuous Integration
#GETREADY to meet with us!
ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people.
We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data.
ITDS’s Whistleblower Procedure
📌 You can report violations in accordance with ITDS’s Whistleblower Procedure available here: https://itds.pl/wp-content/uploads/2025/03/INFORMATION-ON-PROCEDURE-FOR-REPORTING-BREACHES-AND-PROTECTION-OF-WHISTLEBLOWERS-AT-ITDS-POLSKA.pdf
What we offer
- Stable and long-term cooperation with very good conditions.
- Enhance your skills and develop your expertise in the financial industry.
- Work on the most strategic projects available in the market.
- Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years.
- Participate in Social Events, training, and work in an international environment.
- Access to attractive Medical Package.
- Access to Multisport Program.
- Access to Pluralsight.
- Flexible hours.
Benefits
- sharing the costs of sports activities
- private medical care
- remote work opportunities
- flexible working time
- fruits
- integration events
- corporate gym
- saving & investment scheme
- no dress code
- coffee / tea
- drinks
- christmas gifts
- birthday celebration
- sharing the costs of a streaming platform subscription
- access to +100 projects
- access to Pluralsight
Recruitment stages
- 1.online interview
- 2.online interview
ITDS Polska Sp. z o.o.
ITDS supports financial service providers to take the next steps.
We identify what’s possible, every day. Opportunities in the areas of technology, organization, and digitization.
We see where banks, insurers, payment companies, or fintech can go and how they can get there.
That’s why we want to stimulate you to ramp up your ambition. Forget what you perceive as restraints and step towards the new reality.
ITDS in Poland - Pure player in new Technologies & Financial Industry
+300 IT implementation professionals
+20 clients in the Banking, Insurance, Payment & Fintech Industry
ITDS excels in digital strategy delivery and implementation of best-of-breed lending solutions. ITDS has delivered successful strategic projects throughout Europe since 1998. We combine the experience we’ve accumulated with in-depth knowledge of technologies, business processes, and EU legislation to unlock new business opportunities.
This is how we work
Mid-Level Deskside Support Technician
11.6k–20.2k zł / mth. (B2B)
I apply to:
ITDS Polska Sp. z o.o.
Warszawa, Masovian
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Informujemy, że administratorem danych jest ITDS z siedzibą w Warszawie, ul. Złota 59 (dalej jako "administrator"). Masz prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania, prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych oraz wniesienia skargi do organu nadzorczego. Dane osobowe przetwarzane będą w celu realizacji procesu rekrutacji. Podanie danych w zakresie wynikającym z ustawy z dnia 26 czerwca 1974 r. Kodeks pracy jest obowiązkowe. W pozostałym zakresie podanie danych jest dobrowolne. Odmowa podania danych obowiązkowych może skutkować brakiem możliwości przeprowadzenia procesu rekrutacji. Administrator przetwarza dane obowiązkowe na podstawie ciążącego na nim obowiązku prawnego, zaś w zakresie danych dodatkowych podstawą przetwarzania jest zgoda. Dane osobowe będą przetwarzane do czasu zakończenia postępowania rekrutacyjnego i przez okres możliwości dochodzenia ewentualnych roszczeń, a w przypadku wyrażenia zgody na udział w przyszłych postępowaniach rekrutacyjnych - do czasu wycofania tej zgody. Zgoda na przetwarzanie danych osobowych może zostać wycofana w dowolnym momencie. Odbiorcą danych jest serwis Hello HR oraz inne podmioty, którym powierzyliśmy przetwarzanie danych w związku z rekrutacją.
Naruszenia można zgłaszać zgodnie z Procedurą zgłaszania nieprawidłowości ITDS dostępną tutaj:
https://itds.pl/wp-content/uploads/2025/03/INFORMATION-ON-PROCEDURE-FOR-REPORTING-BREACHES-AND-PROTECTION-OF-WHISTLEBLOWERS-AT-ITDS-POLSKA.pdf
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