Mid-Level Technical Product Owner – Service Orchestration & Automation

Our requirements

• 3–7 years of experience as a Technical Product Owner, Product Manager, or in senior engineering/operations roles with strong product ownership.
• Hands-on knowledge of enterprise workflow automation and orchestration concepts in large-scale environments.
• Proven ability to manage a technical backlog with clear epics/stories, prioritize technical debt, and deliver outcomes.
• Solid experience in production operations: incident/problem/change management, monitoring, capacity planning, and resilience.
• Background working in regulated environments with a strong sense of risk, controls, audit, and security requirements.
• Excellent stakeholder management skills, bridging communication between engineers, operations, architecture, and senior leadership.

Optional

• Certifications or experience in Agile, Scrum, or similar project management methodologies.
• Knowledge of financial services or banking industry standards.

Your responsibilities

• Own the capability vision, outcomes, and roadmap, ensuring alignment across build, run, and continuous improvement phases.
• Manage demand intake, prioritize stakeholder needs, and balance feature delivery with platform health, resilience, and security.
• Define and monitor measurable outcomes (OKRs/KPIs/SLAs), driving data-driven continuous improvement.
• Ensure work is well-defined through epics/stories with clear acceptance criteria and NFRs, employing agile/lean practices.
• Collaborate with operations and service management to enhance incident, problem, and change management processes.
• Lead stakeholder communication during major incidents and oversee post-incident review processes.
• Ensure platform compliance aligns with HSBC’s Risk & Controls Framework and regulatory standards.
• Understand customer journeys to improve onboarding times and usability via standards and self-service initiatives.

About the project

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What we offer

• Stable and long-term cooperation with very good conditions
• Enhance your skills and develop your expertise in the financial industry
• Work on the most strategic projects available in the market
• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
• Participate in Social Events, training, and work in an international environment
• Access to attractive Medical Package
• Access to Multisport Program
• Access to Pluralsight
• Flexible hours

Benefits

• sharing the costs of sports activities
• private medical care
• flexible working time
• fruits
• integration events
• corporate gym
• saving & investment scheme
• no dress code
• coffee / tea
• drinks
• christmas gifts
• birthday celebration
• sharing the costs of a streaming platform subscription
• access to +100 projects
• access to Pluralsight

Recruitment stages

• 1.
  online interview
• 2.
  online interview

ITDS Polska Sp. z o.o.