Operations Enablement and Reporting Analyst

Operations Enablement and Reporting Analyst

Diebold Nixdorf

Offer parameters

salary not specified

contract of employment (full-time)

hybrid work
mid
valid for 29 days
(from 22 Apr)
Warszawa, Masovian

Technologies we use

Expected

VBA
Microsoft Excel

About the project

Diebold Nixdorf is expanding its Delivery Center in Warsaw, a captive shared service center that supports Diebold Nixdorf units throughout Europe, Middle East and Africa with accounting and order management services. To support the growing scope of operations we are looking for a Operations Enablement and Reporting Analyst who will drive our processes to the next level! Within a small team you will be working on a variety of processes across the GBS organization, and your work will have a lasting impact on the whole operation. Your main focus will be around evaluating processes to identify gaps and automation opportunities as well as driving and overseeing their implementation.

Your responsibilities

  • Participates in the business process fit / gap analysis to identify potential automation opportunities, and proposes VBA, RPA, and other DN-used applications strategies.
  • Analyzes existing technical processes across the GBS Organization to identify opportunities for automation and proposes automation solutions.
  • Captures stakeholders' expectations and requirements and translates into automation deliverables.
  • Acts as a liaison between the GBS Organization and DN Technology team for RPA and other coded solutions.
  • Writes scripts/workflows in the GBS used applications to automate and/or create specific business processes.
  • Assists with the solution validation and User Acceptance Testing (UAT).
  • Develops and maintains comprehensive documentation, including user requirements, training procedures, SOPs, overall system documentation, and training materials, while providing user support during the roll-out of automation initiatives.
  • Monitors and measures the effectiveness of automations.

Our requirements

  • Work experience of ideally 2-4 years in business process automation.
  • Sound knowledge and experience with Business Process Automation in the finance function (for example in PTP, OTC, RTR, payments team, MDM etc.).
  • Excellent Excel skills and good knowledge of VBA. Basic knowledge of how automations are developed with RPA tools such as Automation Anywhere, etc.
  • Knowledge and experience with Alteryx Designer and/or MS Power Automate software would be an advantage.
  • Excellent self-organization skills and ability to work autonomously.
  • Ability to present technical details to non-technical audiences and vice versa.
  • Excellent business English skills (written and spoken).
Company

What we offer

  • Contract of employment.
  • Hybrid work model.
  • Various options for personal development (career paths, internal recruitment, trainings, assisting ad hoc projects etc.).
  • Teamworking and supportive atmosphere.
  • Life insurance, private medical care, Multisport card, Employee Assistance Program.
  • 26 days of holiday regardless of seniority.

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance

Diebold Nixdorf

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
I apply to:
Diebold Nixdorf
Warszawa, Masovian
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