Operations Engineer

Our requirements

• Minimum 3+ years in engineering or operations-focused role.
• Proficiency in incident and change management within structured environments.
• Hands-on experience with: SQL / T-SQL; Linux systems administration; Bash scripting
• Familiarity with Atlassian JIRA for workflow and task management.
• Strong troubleshooting skills and capability to work independently in hybrid/global environments.
• Fluent in English, both written and verbal.

Optional

• Experience with Smart Forms Designer or Kofax.
• Certificate management with Venafi.
• JavaScript for automation or front-end tasks.
• Basic DevOps knowledge for infrastructure and CI/CD.
• French language skills as an additional asset.

Your responsibilities

• Ensure operational stability, integrity, and availability of supported products and services.
• Apply and maintain compliance with Service Management Standards, ensuring high data quality in systems of record and adherence to control requirements.
• Identify and resolve incidents, communicating impact and resolution progress to stakeholders.
• Deliver engineering changes to infrastructure with a focus on user experience and automation.
• Support service resilience and sustainability, meeting recovery time objectives for business-critical solutions.
• Develop and deploy infrastructure solutions enabling high performance, availability, and security while preparing for anticipated loads.
• Build automation into deployment, testing, and operational processes to ensure consistency and minimal variation.
• Drive continuous integration and automation adoption to maintain predictable, high-quality outcomes.
• Monitor systems proactively and support maintenance to minimize incident frequency.
• Contribute to local service improvement initiatives and mandatory testing as required.
• Stay current with evolving technologies and standards within enterprise operations.

About the project

This is how we organize our work

This is how we work on a project

• Continuous Deployment
• Continuous Integration
• DevOps
• testing environments

What we offer

• Flexible cooperation model – choose the form that suits you best (B2B, employment contract, etc.).
• Hybrid work setup – 6x/msc from the office in Kraków.
• Collaborative team culture – work alongside experienced professionals eager to share knowledge.
• Continuous development – access to training platforms and growth opportunities.
• Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more.
• High quality equipment – laptop and essential software provided.

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance

Mindbox Sp. z o.o.