Operations support (m/k)

Our requirements

• Very good English skills (min. B2) – used daily at work.
• Student status or first professional experience.
• Availability to work in a 24/7 (8h) shift-based schedule.
• Good communication and teamwork skills.
• Strong organizational skills and attention to detail.
• Willingness to learn and develop.
• Basic knowledge of MS Office (especially Excel, Outlook, Teams).

Optional

• Interest in data analysis or business operations.
• Basic knowledge of Power BI, SharePoint, or Microsoft tools.​

Your responsibilities

• Provide first-line support for users via email, phone, and MS Teams.
• Handle service requests and tickets in internal systems.
• Support coordination of operational tasks and incident handling.
• Monitor requests and ensure timely resolution.
• Prepare basic reports (Excel, Power BI).
• Maintain accurate data and documentation.
• Cooperate with international teams.

About the role

What we offer

• Opportunity to gain your first experience in an international company.
• Daily use of English in a global environment.
• Flexible, 24/7 shift-based schedule.
• Full onboarding and support from the team.
• Possibility to develop in operations, analytics, or IT tools.
• Friendly atmosphere and growth opportunities.
• Foreign language learning platform.
• Co-financing of private medical care.
• Opportunity to purchase a sports card on preferential terms.
• Opportunity to join a group insurance plan.
• Access to free consultations in various fields, including psychology, law, finance, economics, and employment-related matters.

Benefits

• private medical care
• sharing the costs of foreign language classes
• life insurance
• integration events
• employee referral program
• charity initiatives
• konsultacje z różnych dziedzin

ISS Polska