Platform Engineer - ServiceNow

Our requirements

• At least 5 years of hands-on ServiceNow platform experience.
• Strong experience in ServiceNow platform engineering, enterprise integration, application development, or automation.
• Advanced knowledge of Workflow Data Fabric, Integration Hub, Workflow Studio, Flow Designer, MID Server, REST/SOAP APIs, Scripted REST APIs, Import Sets, and Transform Maps.
• Strong ServiceNow development skills, including JavaScript, Glide APIs, scoped applications, data modelling, debugging, and performance analysis.
• Experience designing and delivering complex ServiceNow integrations in enterprise environments.
• Knowledge of ServiceNow security, including roles, ACLs, OAuth, certificates, encryption, credential management, audit logging, and secure coding practices.
• Experience with ServiceNow AI or automation capabilities such as Virtual Agent, Now Assist, AI Search, AI agents, or conversational workflows.
• Ability to translate business and architectural requirements into scalable, secure, and supportable technical solutions.
• Strong analytical, troubleshooting, documentation, and problem-solving skills.
• Excellent communication skills and ability to work with technical and senior business stakeholders.
• Current ServiceNow Certified System Administrator certification.
• Current ServiceNow Certified Application Developer certification or equivalent application-engineering experience.

Optional

• ServiceNow Certified Technical Architect (CTA).
• Additional ServiceNow certifications or micro-certifications related to Integration Hub, Flow Designer, Automated Test Framework, Virtual Agent, Now Assist, Security, CMDB, or Performance Analytics.
• Experience with OT, IoT, robotics, autonomous systems, connected assets, or physical-AI environments.
• Experience with API gateways, enterprise service buses, event-streaming platforms, iPaaS, cloud integration services, or RPA.
• Consulting, technical leadership, and pre-sales experience.
• Experience working in large, regulated, multinational, government, financial services, healthcare, energy, utilities, telecommunications, or manufacturing environments.

Your responsibilities

• Designing, building, configuring, and supporting ServiceNow platform capabilities across enterprise environments.
• Developing reusable platform services using App Engine, Flow Designer, Workflow Studio, scoped applications, business rules, Script Includes, and ServiceNow APIs.
• Designing and implementing integrations using Workflow Data Fabric, Integration Hub, MID Server, REST/SOAP APIs, webhooks, import sets, transform maps, and event-driven patterns.
• Supporting intelligent automation and AI capabilities, including Virtual Agent, Now Assist, AI Search, AI agents, and conversational workflows.
• Integrating ServiceNow workflows with enterprise systems, connected assets, IoT/OT environments, robotics, and other physical-AI platforms where required.
• Ensuring platform security through proper access controls, role design, authentication, encryption, credential management, and secure integration practices.
• Monitoring and improving platform performance, scalability, technical debt, and upgrade readiness.
• Supporting DevOps, release management, CI/CD, Automated Test Framework, testing, deployments, upgrades, and operational handover.
• Collaborating with architects, cybersecurity teams, data teams, AI specialists, developers, operations teams, vendors, and customer stakeholders.
• Providing technical guidance, contributing to reusable standards and accelerators, and supporting customer-facing activities such as workshops, demonstrations, estimates, and pre-sales discussions.

About the project

This is how we organize our work

Ready to turn data into real business impact?

What we offer

• Hybrid work you can truly shape – friendly model designed for real work‑life balance (max. 2 office days per month, depending on location).
• Feel good at work – passion‑sharing meetups, team moments and initiatives that bring people together.
• Grow your skills – courses and certifications (Google Cloud, AWS, ITIL).
• Level up professionally – conferences, expert communities, knowledge hubs.
• Private medical care – because feeling safe matters.
• Benefits platform – discounts for shopping, cinema, sports and more.
• Stay active your way – co‑funding for Multisport + b‑active program.
• A little extra on special days – gift packages for Easter, Christmas and Children’s Day.
• We appreciate experience – additional days off and Atos Jubilee gifts.
• Give back together – charity and eco‑friendly initiatives.

Development opportunities we offer

• intracompany training
• soft skills training
• substantive support from technological leaders
• support of IT events
• time for development of your ideas

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• integration events
• retirement pension plan
• preferential loans
• no dress code
• coffee / tea
• parking space for employees
• extra social benefits
• christmas gifts
• employee referral program
• opportunity to obtain permits and licenses
• charity initiatives
• extra leave
• global IT projects
• new technologies
• Mental health support

Recruitment stages

• 1.
  Screening with recruiter
• 2.
  Interview - HR and technical part
• 3.
  Feedback

Atos Poland Global Services Sp. z o.o.