Process Specialist, LEAN (M/F/D)
Offer summary

(Summary generated by AI based on the full job description)

The project focuses on implementing a continuous improvement culture within GBS using Lean Yellow/Green Belt methodologies. Key responsibilities include supporting CI initiatives, developing KPI and reporting systems, conducting training, and maintaining the process maturity model. Experience in business process documentation and English communication at B2 level is required. The offer provides training programs and extensive benefits including private healthcare and sports activity subsidies.

Process Specialist, LEAN (M/F/D)

Company: DSV GBS

from: 24 June 2026
to: 24 July 2026
salary not specifiedcontract of employment (full-time)
Offer parameters
level:mid
working mode:hybrid
Warszawa, Mokotów
Warszawa, MokotówTaśmowa 10View on map

Requirements

Operating system

Windows

Our requirements

  • Experience in working in an international environment supported by a minimum of 2 years of professional practice
  • Experience in describing business process
  • High proficiency in communicating in English (at least B2)
  • Completed training from Lean: Yellow/Grean Belt
  • Good organization skills
  • Office presence at least 3 times per week

Your responsibilities

  • Support to build and strengthen continuous improvement culture within GBS
  • Cooperation with GBS units and teams and other process stakeholders,
  • Track and report continuous improvement project and initiatives
  • Assist process transition to operations and participate in SLA review
  • Support the establishment and delivery of an operational excellence/ standard work program for GBS
  • Designing, preparing and conducting continuous improvement methodologies training sessions
  • Support in defining new KPIs for services provided by GBS and support in their implementation
  • Develop, implement and maintain reporting framework for business KPI metrics
  • Implementation and maintenance of the process maturity model of the organization (Maturity Matrix Model)
  • Support Operations in the creation, development/update of process documentations outside of process migration scope, and conduct documentation audits based on GBS standards

Take a 360-degree Virtual Tour of the DSV GBS Office

  • https://social.dsv.com/2QS
The role of Specialist, Lean,QMS (Continuous Improvement) is to act as a business partner who works closely with middle management and the teams, understand business priorities, proposes and implements improvement projects/initiatives which support successful achievement of DSV GBS strategic goals and objectives.
Company

What we offer

  • Employment based on an employment contract, along with a comprehensive benefits package
  • Training and development programs, as well as access to an e-learning platform
  • Onboarding program with the support of a dedicated Buddy
  • Participation in an annual, company-wide integration event
  • A work environment based on Scandinavian organizational culture
  • Opportunities for growth through our internal program

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • integration events
  • corporate gym
  • corporate sports team
  • parking space for employees
  • extra social benefits
  • holiday funds
  • christmas gifts
  • employee referral program
  • charity initiatives
  • employee canteen
  • bicycle parking
  • modern and ergonomic office
  • yoga in the office

Recruitment stages

  • 1.
    CV Analysis
  • 2.
    Telephone contact
  • 3.
    1st Recruitment meeting
  • 4.
    Tests (optional)
  • 5.
    2nd Recruitment meeting (optional)
  • 6.
    Feedback

DSV GBS

DSV is a global leader in the TSL industry, with its headquarters in Denmark. We employ over 160,000 people globally and are present in 90 countries worldwide.
In Poland, DSV consists of the following 3 operational divisions: DSV Air&Sea, DSV Road, DSV Contract Logistics, DSV Services – internal recruitment agency and Global Business Support – supports business processes.
DSV Global Business Services (DSV GBS) in Warsaw is in a phase of dynamic development. We employ more than 1500 fantastic people and this number is constantly increasing.
We provide global services within areas like: Finance & Accounting, Claims, Customs, IT, Process Automation, Customer Reporting & Data Quality, HR & Administration, Back Office.

This is how we work

Process Specialist, LEAN (M/F/D)
I apply to:
DSV GBS
Warszawa, Mokotów
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