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Offer summary
(Summary generated by AI based on the full job description)
The project involves global portfolio management of card payment technologies, focusing on planning and delivering initiatives within the Cards Value Stream. Knowledge of card product lifecycles, including authorization, clearing, disputes, and fraud, is required along with experience in project planning, estimation, and mobilisation. Responsibilities cover initiative shaping, managing the roadmap, handling dependencies, and coordinating between business and technology. The offer includes medical care benefits, insurance, training support, and flexible working hours.
Project and Programme Management
Company: HSBC Service Delivery (Polska) Sp. z o.o.
from: 11 June 2026
to: 11 July 2026
18 259 - 27 391 złgross/ mth.contract of employment (full-time)
Offer parameters
level:lead
working mode:hybrid
Kraków, Dębniki
Requirements
Operating system
Windows
Our requirements
- Portfolio / programme delivery experience in technology environments, with strong capability in planning, estimation, and mobilisation.
- Proven experience working as a business–technology integrator, able to influence and align stakeholders at multiple levels.
- Strong understanding of Cards products and lifecycle, such as credit/debit card journeys, authorisation, clearing & settlement, disputes/chargebacks, fraud, servicing, and digital channels (depth in one or more areas is fine).
- Solid knowledge of project delivery lifecycle (initiation → discovery → delivery → release), including governance, risk management, and delivery controls.
- Experience with value stream / agile delivery concepts (e.g., epics/features, PI planning concepts, lean prioritisation, dependency mapping).
- Strong communication skills: able to produce clear roadmaps, plans, status reporting, and executive-ready updates.
- Comfortable working in a global, matrixed organisation, managing ambiguity and driving decisions.
Your responsibilities
- Lead early-stage initiative shaping: intake, discovery framing, sizing, prioritisation, and mobilisation.
- Own and maintain the value stream roadmap, aligned to Cards strategy, regulatory needs, and technology direction.
- Drive end-to-end planning and estimation: scope, milestones, resourcing, cost, benefits, and risks.
- Run portfolio governance routines: prioritisation forums, planning checkpoints, and RAID reviews.
- Monitor delivery health, escalate issues early, and enable timely decisions.
- Act as the primary interface across Product, Business Sponsors, Technology, Architecture, Engineering, and Change/Operations.
- Translate business outcomes into delivery-ready plans with clear scope, constraints, and trade-offs.
- Manage cross-team/cross-region dependencies and align engineering capacity, skills, sequencing, and benefits tracking to the roadmap.
About the project
As a Technology Global Portfolio Manager (Cards Value Stream), you’ll shape and drive the early-stage planning and delivery pipeline for a global Cards technology value stream. You’ll sit at the centre of business and technology, translating strategy into a prioritised, well-estimated portfolio of initiatives, with clear scope, outcomes, dependencies, and delivery plans.
This role is ideal for someone who enjoys bringing structure to ambiguity, aligning senior stakeholders, and ensuring teams start well—because good delivery starts with great planning.
What we offer
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN)
- Cafeteria platform
- Employee assistance program
- Additional contributions to PPK scheme
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
Benefits
- sharing the costs of sports activities
- private medical care
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- flexible working time
- integration events
- corporate sports team
- retirement pension plan
- corporate library
- no dress code
- coffee / tea
- parking space for employees
- leisure zone
- extra social benefits
- employee referral program
- opportunity to obtain permits and licenses
- charity initiatives
- family picnics
- extra leave
- In-office gym
Recruitment stages
- 1.Online assessment
- 2.Phone interview
- 3.Job interview
- 4.Welcome to HSBC!
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
This is how we work
Project and Programme Management
18.3k–27.4k zł / mth. (CoE)
I apply to:
HSBC Service Delivery (Polska) Sp. z o.o.
Kraków, Dębniki
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