Project Manager – Community Programs

Our requirements

• 1–3 years of experience in project management, project coordination, operations coordination, or a similar role
• Experience working with complex processes and multiple stakeholders
• Very good written and spoken English — C1 level or higher
• Practical experience working with Jira
• Familiarity with Azure DevOps or similar tools used for task management, backlog management, issue tracking, reporting, or project data management
• Ability to create clear documentation, reports, project updates, and status summaries
• Strong organisational skills
• Ability to prioritise effectively and keep work on track
• Analytical mindset and the ability to identify risks, dependencies, blockers, and areas for improvement
• High attention to detail and a strong sense of responsibility for the accuracy of information
• Proactive, independent approach and willingness to look for solutions
• Ability to adapt communication style to different audiences

Optional

• Experience in the gaming industry, game testing, game QA, live service games, community operations, or player support
• Experience working with community moderators or online community programs

Your responsibilities

• Coordinate day-to-day activities within community quality reporting programs
• Support the Community Manager in organising work, scaling delivery, and improving operational efficiency
• Create, maintain, and organise agile backlogs
• Use Jira and Azure DevOps to keep backlogs, reports, statuses, and project data clear, up to date, and easy to track
• Work with information coming from the community area, ensuring it is properly documented, tracked, and escalated when needed
• Collaborate with Lionbridge Games testing teams, Test Leads, Test Managers, and client-side stakeholders
• Coordinate with vendors and external community moderators to support smooth workflows and timely issue resolution
• Support changelog processes, helping ensure that game update documentation is accurate, complete, and delivered on time
• Prepare regular reports showing progress, impact, risks, blockers, and areas for improvement
• Monitor project statuses, open topics, and dependencies between teams
• Escalate issues at the right time and to the right people
• Support process improvements within Community Management Quality
• Maintain clear, consistent, and professional communication across involved teams

About the project

In Return You Can Expect

• An opportunity to work on a project delivered for a large international game development studio.
• Involvement in initiatives connecting quality, gaming communities, and processes supporting game development.
• Real impact on day-to-day coordination, process organisation, and operational improvements.
• The opportunity to develop project management skills in a dynamic, international gaming environment.

What we offer

• Employment contract
• Hybrid working model: 3 days from the office and 2 days from home
• Benefits package including private medical care, life insurance, and a Multisport card
• Additional days off for your birthday and volunteering
• Parking space
• Holiday co-funding

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• no dress code
• coffee / tea
• drinks
• leisure zone
• birthday celebration
• extra leave

Recruitment stages

• 1.
  Interview with Recruiter/Hiring Manager
• 2.
  Interview with Hiring Managerem and Team member on-site
• 3.
  Offer

Lionbridge Poland Sp. z o.o.