Remote Customer Support with German

Technologies we use

About the project

Your responsibilities

• Be the voice of our leading smart home security solutions in German, handling incoming calls and inquiries with style and grace.
• Build genuine connections with customers, registering their requests and leaving them smiling from ear to ear.
• Unleash your problem-solving powers to diagnose and resolve customer issues faster than a speeding bullet.
• Keep our systems in tip-top shape by entering data with precision and lightning speed.
• Spread happiness and delight with every interaction, ensuring our customers feel like the VIPs they are!

Our requirements

• Fluent in German (C1) and English (B2+) - speaking and writing - if you can speak both languages in your sleep, you're our hero!
• A natural-born communicator with a heart of gold and a knack for making people's day.
• Obsessed with delivering top-notch service and creating unforgettable customer experiences.
• Positivity is your middle name, and you bring an infectious energy to everything you do.
• Must be located in Poland and eligible to work in the country.

What we offer

• Full-time employment contract with competitive compensation – because you deserve the best!
• Dive into our comprehensive paid training program and emerge as a customer support legend!
• Enjoy a rich social package that includes MyBenefit cafeteria, private medical care, and life insurance – because we care about you!
• Embrace the freedom of remote work with no dress code – pajamas, anyone?
• Spread the love and earn extra rewards through our epic employee referral program – because great talent deserves to be rewarded!
• Work remotely from Poland or visit our brand-new office in the heart of Szczecin

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• no dress code
• employee referral program

Concentrix CVG International Sp. z o.o.