Salesforce Architect (with Salesforce Field Service)

Our requirements

• Minimum 10 years of professional experience working with Salesforce, including at least 5 years of hands-on experience with Salesforce Field Service.
• Extensive experience designing and implementing Salesforce Field Service solutions.
• In-depth knowledge of the Salesforce platform and architecture, including data model, security, and integrations.
• Proven ability to interact and conduct discussions with both business and technical stakeholders to elicit requirements and present technical solutions.
• Excellent analytical skills with the capacity to translate business needs into technical requirements and implementation plans.
• Strong communication skills, with the ability to explain technical topics clearly to non-technical audiences.
• Experience working in diverse, multi-disciplinary project teams.
• Knowledge of service management and support processes is an advantage.
• Relevant Salesforce certifications, particularly those related to Field Service, are preferred.
• Experience supporting clients who are new to Salesforce Field Service.
• Familiarity with integration tools and process automation capabilities within Salesforce.

Your responsibilities

• Analyze client business requirements and advise on best practices for leveraging Salesforce Field Service.
• Design solution architecture for Field Service that aligns with client objectives and long-term strategy.
• Configure and customize Salesforce Field Service components, including dispatch rules, scheduling, and resource management.
• Lead discussions and collaborate effectively with both business and technical teams to ensure clear communication and knowledge transfer.
• Conduct training sessions and provide end-user support, particularly during initial deployment and stabilization phases.
• Identify technical and process risks and recommend mitigation strategies.
• Document solution architecture, processes, configuration, and implementation recommendations.

About the project

This is how we work on a project

• Continuous Deployment
• Continuous Integration

What we offer

• Engagement in challenging, high-impact projects implementing Salesforce Field Service solutions.
• Opportunity to collaborate with cross-functional teams and senior stakeholders.
• Support for professional development and certification relevant to the role.
• Unique TEAL culture, relationship- and respect-driven community, non-corporate atmosphere.
• Agile approach and no bureaucracy.
• Outstanding integration trips to various places in Europe for all employees.
• Activities to support your well-being and health.
• Luxmed Gold Extended medical care and Multisport Plus benefit.

Benefits

• sharing the costs of sports activities
• private medical care
• remote work opportunities

Recruitment stages

• 1.
  Screening Call
• 2.
  Cultural Fit Interview
• 3.
  Technical Interview
• 4.
  Final Round Interview

YOUR ITEAMS sp. z o.o.