Salesforce & Business Process Intern (m/f/d)

Your responsibilities

• Create new training materials for Salesforce onboarding/fundamentals
• Create and maintain clear process documentation, including process flows, user instructions, and functional overviews
• Keep training materials & Know-Zone up to date
• Support our Reporting Hub with cleaning reports, organizing filing structure, report creation and report subscriptions management
• Help out with Salesforce testing after new changes are introduced to the system
• If you are interested in this opportunity, please send us your CV in English

Our requirements

• Student in Business Administration, Information Systems, Communication, or a related field
• Excellent verbal and written communication skills in English (required) and Polish (required); German is a plus
• Strong interpersonal skills and the ability to collaborate effectively with both business and IT stakeholders
• Analytical thinking and a structured, detail-oriented approach
• Basic understanding of Salesforce or interest in learning it quickly
• Reliable, eager to learn, and interested in long-term process improvements

What we offer

• Work in a modern, international environment (hybrid setup possible)
• Flexible working hours (20h/week), planned to start in November 2026
• Work from our modern office located in Poznań or Środa Wielkopolska
• Opportunity to gain hands-on experience in Salesforce, training development, and digital process optimization
• A supportive and dynamic team within the SSC IT & SAP organization
• Subsidized sports membership cards
• Access to the LinkedIn Learning platform

Benefits

• sharing the costs of sports activities
• remote work opportunities
• flexible working time
• integration events
• corporate library
• charity initiatives
• LinkedIn Learning

Dürr Group Services sp. z o.o.