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Offer summary
(Summary generated by AI based on the full job description)
The project focuses on development and operations of an enterprise Salesforce platform. Key technologies and tools include Salesforce, REST/SOAP integrations, Message Queues via Camel, CIM data models, ServiceNow, Jira and DevOps/ITSM practices. Responsibilities cover technical consulting for operational readiness, platform stability and technical debt reduction, translating requirements into User Stories with acceptance criteria, defining Run Acceptance Criteria, coordinating hypercare after releases, monitoring integrations and supporting defect triage, and collaborating with architects on governance.
from: 12 November 2026
to: 12 December 2026
salary not specifiedB2B contract (full-time)
salary not specifiedcontract of employment
Offer parameters
level:senior
working mode:remote • hybrid • full office
Białystok, Centrum
Requirements
Expected technologies
Salesforce
Service Cloud (Salesforce)
Optional technologies
Salesforce Marketing Cloud (SFMC)
Salesforce Sales Cloud
Our requirements
- At least 5 years of experience as a Product Owner, Application Lead, or in a similar role within enterprise-grade Salesforce environments
- Expertise in operational transition, IT Service Management (ITSM), and DevOps practices within complex Telecom BSS/OSS environments
- Understanding of enterprise integration patterns, including REST/SOAP, Message Queues via Camel, CIM data models, and ServiceNow OMT workflows
- Experience with outsourced SI delivery models (Tech Mahindra VA framework) and 3-week Agile sprint cycles
- Very good command of English
Optional
- Salesforce Product Owner or Salesforce Certified Service Cloud Consultant certification
- ITIL v3/v4 Foundation or Intermediate certification
- Hands-on proficiency with ServiceNow ITSM and Jira
- Professional working proficiency in German
Your responsibilities
- Consulting on technical backlogs related to operational readiness, platform stability, technical debt reduction, and non-functional requirements
- Translating operational and support requirements into clear User Stories with well-defined acceptance criteria and Definition of Done
- Supporting sprint planning, backlog refinement, and retrospectives, ensuring operational priorities are reflected in delivery activities
- Establishing and maintaining Run Acceptance Criteria for Salesforce features and releases
- Coordinating hypercare activities following major releases and facilitating handovers to support and service management teams
- Monitoring the health of integrations between Salesforce and connected enterprise systems
- Supporting defect triage activities during testing and hypercare phases, driving issue resolution with delivery teams
- Maintaining alignment between project backlogs, operational processes, and relevant documentation
- Collaborating with enterprise architects to ensure adherence to Salesforce standards and governance practices
About the project
Are you passionate about Salesforce and enjoy connecting business needs with technology? Do you thrive in a collaborative environment where you can influence product direction, improve operational processes, and drive successful solution delivery? If so, we would love to hear from you!
Join our team and help shape the future of enterprise Salesforce platforms. You will work closely with business stakeholders, architects, developers, and support teams to ensure new solutions are delivered efficiently and remain stable, scalable, and ready for operations.
What we offer
- Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
- Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
- We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
- Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
- Comfortable workplace – class A offices or remote work
- Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
- PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
- Investment in your growth – meetups, webinars, training platform and technology blog – you choose
- Fantastic atmosphere created by all Sii Power People
Recruitment stages
- 1.Send your CV
- 2.Talk to us about your expectations
- 3.Learn more about our projects and choose the best
- 4.Start your adventure with Sii!
Sii Sp. z o.o.
Sii is the leading technology consulting, digital transformation, engineering, and business services vendor in Poland. We already employ more than 7 300 professionals and implement projects in a variety of industries for clients from many countries around the world. The Great Place to Work title, won 10 times in a row, proves that at Sii, we create a friendly work environment.
Sii ensures that all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal treatment of all individuals, regardless of any protected characteristics, and promoting a diverse and inclusive work environment.
This is how we work
Salesforce Product Owner (f/m/x)
I apply to:
Sii Sp. z o.o.
Białystok, Centrum
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