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Offer summary
(Summary generated by AI based on the full job description)
The project involves Contact Center systems in the banking sector. The role includes designing and developing solutions using Amazon Connect, Python, and Node.js. Responsibilities cover creating and maintaining Amazon Connect contact flows, integrating with platforms like Cyara and Genesys, optimizing and automating deployment processes, and technical documentation. Requires at least 5 years of IT experience and knowledge of Contact Center concepts.
from: 17 August 2026
to: 16 September 2026
170 - 210 złnet (+ VAT)/ hr.B2B contract (full-time)
Offer parameters
level:senior
working mode:remote
location:Warszawa, Masovian
Warszawa, Masovian
Requirements
Expected technologies
Python
Optional technologies
Node.js
Operating system
Windows
Our requirements
- Minimum 5 years of commercial experience in IT projects.
- At least 2 years of hands-on experience with Amazon Connect.
- Practical programming experience in Python.
- Experience working with Amazon Connect, Cyara and Genesys.
- Strong understanding of Contact Center concepts and architectures.
- English language proficiency at minimum B2 level.
- Profile: a developer/engineer rather than a business consultant, with proven independence and practical experience in Contact Center implementations and development.
Optional
- Familiarity with Node.js.
Your responsibilities
- Design, implement and maintain Amazon Connect contact flows and integrations.
- Develop and deploy serverless and backend components using Python (and Node.js where applicable).
- Integrate Amazon Connect with other platforms such as Cyara and Genesys as required by the solution.
- Collaborate with cross-functional teams to translate requirements into technical solutions for Contact Center use cases.
- Participate in testing, tuning and performance optimization of contact center services.
- Provide technical documentation, runbooks and knowledge transfer to operations teams.
- Support deployment pipelines and contribute to automation for development, testing and release processes.
About the project
We are looking for a Senior Amazon Connect Engineer / Developer to join a project for a client in the banking sector in Canada. The person in this role will design, develop and support Contact Center solutions, working primarily with Amazon Connect and complementary technologies. This is a hands-on engineering position for someone who enjoys building reliable, scalable customer engagement systems.
This is how we work on a project
- Continuous Deployment
- Continuous Integration
- documentation
- issue tracking tools
- testing environments
We encourage qualified candidates to apply via the application form. Applicants will be considered on the basis of their skills and experience.
What we offer
- Remote working.
- Unique TEAL culture, relationship- and respect-driven community, non-corporate atmosphere.
- Agile approach and no bureaucracy.
- Outstanding integration trips to various places in Europe.
- Activities to support your well-being and health.
- Luxmed Gold Extended medical care and Multisport Plus benefit.
Benefits
- sharing the costs of sports activities
- private medical care
- sharing the costs of professional training & courses
- remote work opportunities
- flexible working time
- integration events
Recruitment stages
- 1.Screening Call
- 2.Cultural Fit Interview
- 3.Technical Interview
- 4.Final Round Interview
YOUR ITEAMS sp. z o.o.
Our business philosophy had been clarifying for a good few years, during which we gained experience in large and influential corporations. Based on well-established knowledge and best practices, we decided to build a Teal organisation in which we can fully:
This is how we work
Senior Amazon Connect Engineer
170–210 zł / hr. (B2B)
I apply to:
YOUR ITEAMS sp. z o.o.
Warszawa, Masovian
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