Senior Application Support Specialist (Salesforce)
Offer summary

(Summary generated by AI based on the full job description)

The project involves support of global business applications based on Salesforce and other enterprise SaaS. Requires at least 4 years of experience, an IT degree and Salesforce Certified Platform Administrator. Work with Copilot Studio and/or Power Automate, basic SQL, REST API/JSON and SSO. Responsibilities include L2 support, incident management in ServiceNow, user and permission administration, investigating integrations/APIs, vendor coordination, release support and maintaining documentation.

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Senior Application Support Specialist (Salesforce)

Company: Michael Page

from: 12 October 2026
to: 11 November 2026
20 833 - 25 750 złgross/ mth.contract of employment (full-time)
Offer parameters
level:expert
working mode:hybrid
location:Warszawa, Masovian
Warszawa, Masovian

Requirements

Expected technologies

Salesforce
SQL
PowerShell

Optional technologies

PowerShell

Our requirements

  • At least 4 years of relevant experience and a degree in IT or a related field.
  • Salesforce Certified Platform Administrator certification.
  • Experience supporting Salesforce applications and resolving production issues.
  • Practical knowledge of Copilot Studio and/or Power Automate.
  • Basic SQL skills and familiarity with REST APIs, JSON, integrations and authentication.
  • Excellent English and flexibility to collaborate across time zones.
  • Experience with Power BI, AWS or regulated industries would be an advantage.
  • Experience with Veeva or similar compliance platforms would be a strong advantage.

Your responsibilities

  • Own day-to-day L2 support for Salesforce-based applications and other enterprise SaaS solutions.
  • Manage incidents, service requests and application changes through ServiceNow.
  • Administer user accounts, permissions and SSO.
  • Investigate issues affecting integrations, APIs, data and workflows.
  • Coordinate vendors, monitor SLAs and validate fixes.
  • Support releases, testing and application improvements.
  • Maintain support documentation and identify automation opportunities.
Company

What we offer

  • Hybrid work in Warsaw, with 3 office days weekly.
  • Responsibility for global business applications.
  • International collaboration and involvement in application improvement projects.

Recruitment for

Our client is a global biotechnology company focused on developing innovative oncology treatments.
Senior Application Support Specialist (Salesforce)
20.8k–25.8k zł / mth. (CoE)
I apply to:
Michael Page
Warszawa, Masovian
Pracodawca zbiera zgłoszenia przez swój system.
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