Senior Business Analyst (IT)

Our requirements

• 5+ years of experience as a Business Analyst, ideally in a consulting or outsourcing environment.
• Proven ability to work in exploratory or R&D contexts where requirements start undefined and evolve throughout delivery.
• Strong BPMN process modeling skills - as-is/to-be analysis is a must-have, not a nice-to-have.
• Hands-on experience with Azure DevOps for requirements management and backlog ownership.
• Solid documentation skills: BRDs, user stories with acceptance criteria, use cases - clear, structured, and audience-appropriate.
• Familiarity with Agile/Scrum methodologies and confidence operating within iterative delivery cycles.
• Hypothesis-driven mindset - comfortable with shifting scope, incomplete information, and problems that don't yet have a shape.
• Enough technical literacy to read architecture and integration diagrams and engage meaningfully with engineering teams.
• Strong stakeholder management skills - able to navigate complex client relationships, align competing priorities, and maintain trust.
• Business acumen to understand the why behind requirements, not just the features being requested.
• Self-directed and reliable - capable of operating with minimal hand-holding in a fast-moving, multi-stakeholder environment.
• Fluent English, with the ability to communicate clearly across both business and technical contexts.

Optional

• CBAP or CCBA certification - a strong plus.
• PSPO or CSPO certification.
• Familiarity with Jira as an additional backlog tool.
• Experience with Miro or Lucidchart for collaborative process mapping.
• Azure-context familiarity (Azure services, cloud-native environments).

Your responsibilities

• Conducting deep discovery work - mapping as-is processes, facilitating workshops, and building to-be models using BPMN and tools like Miro or Lucidchart.
• Producing solid, structured documentation: BRDs, user stories with acceptance criteria, use cases, and process diagrams that serve both business and technical audiences.
• Managing the product backlog in Azure DevOps - creating, refining, and prioritizing requirements in close collaboration with the project lead and client stakeholders.
• Framing ambiguous problems using hypothesis-driven techniques and MoSCoW scoping to bring structure to undefined or evolving requirements.
• Facilitating stakeholder workshops and interviews, surfacing unstated needs through sharp questioning and active listening.
• Reading and interpreting architecture and integration diagrams - translating technical constraints into business language and vice versa.
• Driving scope control diplomatically - pushing back when needed, aligning stakeholders around what matters most.
• Leveraging AI tools in day-to-day work to enhance productivity and documentation quality.

About the project

This is how we organize our work

EQUAL OPPORTUNITY

Development opportunities we offer

• development budget
• industry-specific e-learning platforms
• space for experimenting
• substantive support from technological leaders

What we offer

• Benefits:
• MyBenefit platform / Multisport
• Enel‑Med private medical care
• Professional Growth:
• Annual 2,000 PLN development budget
• Access to e‑learning platforms
• Real opportunities to expand responsibility and lead initiatives — most of our Leads come from internal promotions
• As the company continuously grows, you get real opportunities to expand your responsibilities, explore new areas, and even take ownership of your own initiatives.
• Work Environment:
• Long-term cooperation: UZ or B2B (we value stable, lasting relationships)
• Remote-first, work from anywhere in the world (workation)
• Flexible hours & strong focus on work-life balance
• Collaboration with top engineers you can truly learn from
• Flat structure — every voice counts, and you help shape the company
• Culture & Integration:
• Company-wide trips (including international ones)
• Team integration budgets
• Open communication and supportive, passionate teams

Benefits

• private medical care
• sharing the costs of professional training & courses
• remote work opportunities
• flexible working time
• integration events

Recruitment stages

• 1.
  Screening
• 2.
  Tech Interview
• 3.
  HR Interview

CLOUDFIDE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ