Senior Business Analyst (M/F/D)

Your responsibilities

• Analyze end-to-end business processes to identify optimization, standardization, automation, or elimination opportunities, supported by data and measurable impact
• Own automation and digital solution recommendations, including expected benefits, risks, and alternative approaches
• Elicit, structure, and validate business requirements in close cooperation with Business Process Owners, ensuring development-ready documentation (BRD, user stories, acceptance criteria)
• Act as a trusted advisor to business units by proactively identifying improvement opportunities and guiding stakeholders toward suitable automation, analytics, or AI solutions
• Evaluate and apply emerging automation, data, and AI technologies to real business problems in alignment with architectural and security standards
• Serve as the primary bridge between business and development teams, supporting delivery from analysis through UAT and go-live
• Support post‑implementation value tracking and continuous improvement initiatives

Our requirements

• Minimum 5 years of experience in a similar role (Business Analyst, Process Analyst, Automation Analyst or equivalent)
• Experience in analysing and documenting business processes, including creating clear visual process maps (e.g. BPMN, As‑Is / To‑Be)
• Strong communication skills, with the ability to work effectively with both business stakeholders and technical teams
• Proven ability to gather, structure, and validate business requirements and translate them into clear, development‑ready documentation
• Ability to understand business needs and challenge them constructively to propose feasible and valuable solutions
• Bachelor’s or Master’s degree, preferably in IT, logistics, business, or a related field
• Fluent English, both spoken and written (advanced level)

Optional

• Background or hands‑on experience in software development or low‑code solutions
• Basic understanding of data concepts, such as SQL or working with structured datasets
• Experience with RPA or workflow automation tools

Take a 360-degree Virtual Tour of the DSV GBS Office

• https://social.dsv.com/2QS

What we offer

• Employment based on an employment contract, along with a comprehensive benefits package
• Training and development programs, as well as access to an e-learning platform
• Onboarding program with the support of a dedicated Buddy
• Participation in an annual, company-wide integration event
• A work environment based on Scandinavian organizational culture
• Opportunities for growth through our internal program

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• integration events
• corporate gym
• corporate sports team
• parking space for employees
• extra social benefits
• holiday funds
• christmas gifts
• employee referral program
• charity initiatives
• employee canteen
• bicycle parking
• modern and ergonomic office
• yoga in the office

Recruitment stages

• 1.
  CV Analysis
• 2.
  Telephone contact
• 3.
  1st Recruitment meeting
• 4.
  Tests (optional)
• 5.
  2nd Recruitment meeting (optional)
• 6.
  Feedback

DSV GBS