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Senior CRM System Analyst – Banking Sector
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Offer summary

(Summary generated by AI based on the full job description)

The project focuses on an innovative CRM platform in corporate banking, optimizing processes from leads to credit transactions. Key technologies include REST API, RabbitMQ, AsyncAPI, and Salesforce CRM. Responsibilities cover designing and developing CRM solutions, system integration, process optimization, ensuring security compliance, and providing technical support during deployment and maintenance.

newyou can start ASAP

Senior CRM System Analyst – Banking Sector

Company: ITDS Polska Sp. z o.o.

from: 14 September 2026
to: 14 October 2026
18 900 - 22 470 złnet (+ VAT)/ mth.B2B contract (full-time)
salary not specifiedcontract of employment
Offer parameters
level:senior
working mode:remote
location:Warszawa, Masovian
Warszawa, Masovian

Requirements

Expected technologies

RabbitMQ
Salesforce

Our requirements

  • At least 5 years of experience in CRM systems and banking domain projects.
  • Advanced knowledge of REST technology and API design.
  • Experience with RabbitMQ messaging infrastructure.
  • Proficiency in Salesforce CRM customization and integration.
  • Familiarity with AsyncAPI or similar frameworks.
  • Strong problem-solving and analytical skills.
  • Fluent communication skills in Polish; good level of English.

Optional

  • Experience with business architecture and solution conceptualization.
  • Additional certifications in cloud or CRM technologies.

Your responsibilities

  • Design and develop comprehensive CRM solutions aligned with banking industry requirements.
  • Collaborate with cross-functional teams to implement scalable architecture using REST APIs.
  • Integrate RabbitMQ messaging for reliable inter-system communication.
  • Customize and optimize Salesforce CRM to enhance client engagement and workflows.
  • Develop solutions utilizing AsyncAPI for asynchronous communication processes.
  • Conduct architectural planning and propose innovative approaches to improve system efficiency.
  • Ensure compliance with security standards and best practices throughout development.
  • Provide technical guidance and support during deployment and maintenance phases.

About the project

As a Senior CRM System Analyst, you will be working for our client, a leading financial institution dedicated to redefining corporate banking through innovative digital solutions. Your work will focus on building and optimizing a cutting-edge CRM platform to streamline processes from lead management to credit transaction closure, ensuring seamless customer experiences and operational efficiency. This role offers an exciting environment for impactful contributions and career growth.
Empower digital transformation in banking — pioneer innovative CRM solutions that redefine customer engagement and operational excellence!
Warszawa-based opportunity with remote work model (up to 5 days per week).
Only candidates with an existing legal right to work in the European Union will be considered.

This is how we organize our work

This is how we work

at the client's siteagilescrum

#GETREADY to meet with us!

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people.
We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data.

ITDS’s Whistleblower Procedure

📌 You can report violations in accordance with ITDS’s Whistleblower Procedure available here: https://itds.pl/wp-content/uploads/2025/03/INFORMATION-ON-PROCEDURE-FOR-REPORTING-BREACHES-AND-PROTECTION-OF-WHISTLEBLOWERS-AT-ITDS-POLSKA.pdf
Company

What we offer

  • Stable and long-term cooperation with very good conditions
  • Enhance your skills and develop your expertise in the financial industry
  • Work on the most strategic projects available in the market
  • Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
  • Participate in Social Events, training, and work in an international environment
  • Access to attractive Medical Package
  • Access to Multisport Program
  • Access to Pluralsight
  • Flexible hours

Benefits

  • sharing the costs of sports activities
  • private medical care
  • flexible working time
  • fruits
  • integration events
  • corporate gym
  • saving & investment scheme
  • no dress code
  • coffee / tea
  • drinks
  • christmas gifts
  • birthday celebration
  • sharing the costs of a streaming platform subscription
  • access to +100 projects
  • access to Pluralsight

Recruitment stages

  • 1.
    online interview
  • 2.
    online interview

ITDS Polska Sp. z o.o.

ITDS supports financial service providers to take the next steps.
We identify what’s possible, every day. Opportunities in the areas of technology, organization, and digitization.
We see where banks, insurers, payment companies, or fintech can go and how they can get there.
That’s why we want to stimulate you to ramp up your ambition. Forget what you perceive as restraints and step towards the new reality.
ITDS in Poland - Pure player in new Technologies & Financial Industry
+300 IT implementation professionals
+20 clients in the Banking, Insurance, Payment & Fintech Industry
ITDS excels in digital strategy delivery and implementation of best-of-breed lending solutions. ITDS has delivered successful strategic projects throughout Europe since 1998. We combine the experience we’ve accumulated with in-depth knowledge of technologies, business processes, and EU legislation to unlock new business opportunities.

This is how we work

Senior CRM System Analyst – Banking Sector
18.9k–22.5k zł / mth. (B2B)
I apply to:
ITDS Polska Sp. z o.o.
Warszawa, Masovian
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