Praca w miastach:Praca IT Warszawa•Praca IT Kraków•Praca IT Wrocław•Praca IT Szczecin•Praca IT Poznań•Praca IT Lublin•Praca IT Katowice•Praca IT Bydgoszcz•Praca IT Łódź•Praca IT Białystok•Praca IT Toruń•Praca IT Gdańsk
Stanowiska:Grafik komputerowy praca•Tester gier praca•Programista praca•Tester oprogramowania praca•Frontend Developer praca•Data scientist praca•Tester manualny praca•Tester praca•Analytics praca•Tester aplikacji praca•Programista java praca•Web developer praca
Technologie i narzędzia:Python praca•Cyberbezpieczeństwo praca•Java praca•Bazy danych praca•Cisco praca•C++ praca•Javascript praca•SQL praca•Business Intelligence praca•Delphi praca•Wordpress praca•Testowanie aplikacji praca•C# praca•PHP praca
Specjalizacje:Backend praca•Devops praca•Frontend praca•Full-stack praca•GameDev praca•Mobile praca•Embedded praca•Architecture praca•QA/Testing praca•Security praca•AI/ML praca•Big data science praca•Helpdesk praca•IT admin praca•Agile praca•Product Management praca•Project Management praca•UX/UI praca•Business analytics praca•SAP & ERP praca•System analytics praca•PO/PM praca•Scrum master praca•Analityka praca•Data analytics & BI praca
Offer summary
(Summary generated by AI based on the full job description)
The project focuses on digital transformation and customer experience for large global organizations within the Digital Customer Experience (DCX) practice. Key technologies include Microsoft Dynamics 365 (Contact Center, Sales, Service), Power Platform, Copilot Studio, and AI Builder. Responsibilities cover requirements gathering, solution design, collaboration with architects, backlog management, and strategic consulting on automation and AI.
from: 24 August 2026
to: 23 September 2026
salary not specifiedcontract of employment (full-time)
Offer parameters
level:senior
working mode:hybrid
Gdańsk, Oliwa
Requirements
Expected technologies
Dynamics 365
Power Platform
Copilot Studio
AI Builder
Our requirements
- Hands-on knowledge of Dynamics 365 (Contact Center/Sales/Service) and Power Platform — including out-of-the-box capabilities, limitations, and licensing
- Familiar with Copilot Studio and AI Builder as tools to enhance business processes and customer experiences
- Skilled in translating business requirements into process designs and data models following Microsoft best practices
- Experienced in Agile delivery — sprint planning, backlog management, and writing well-structured User Stories
- Able to engage and influence stakeholders at all levels, from operational teams to C-suite
- Strong client-facing skills — building lasting relationships, facilitating workshops, and navigating complex organizational dynamics
- Analytical and adaptable, with an eye for identifying business transformation opportunities beyond the immediate scope
- Microsoft certifications related to Dynamics 365 (e.g., MB-210, MB-230)
Your responsibilities
- Lead requirements gathering through workshops, interviews, and SME/Product Owner sessions to define business and functional needs
- Translate customer goals into future-proof solution designs in collaboration with Architects and Engineers
- Co-create and present AI-augmented platform concepts that inspire business stakeholders and unlock new capabilities
- Guide Product Owners in backlog structuring, writing Epics, Features, and User Stories (BDD where applicable)
- Advise on the right balance between configuration, customization, and AI-driven automation
- Act as a trusted advisor ensuring solutions align with the client's long-term organizational strategy
About the project
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your role
As a Senior Microsoft Dynamics 365 Functional Consultant, you are the bridge between business ambition and technical delivery. You shape solutions that fit clients' long-term goals by translating complex needs into intelligent, scalable Dynamics 365 and Power Platform experiences. Your influence spans stakeholder workshops to backlog ownership — directly impacting how global organizations transform their customer-facing operations.
Your project
Capgemini's Digital Customer Experience (DCX) practice delivers intelligent, human-centered solutions for global enterprises and public sector organizations. You'll work in empowered Agile squads, owning the end-to-end lifecycle of business applications — from architecture to deployment — in a culture built on feedback and continuous learning.
What we offer
- Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card
- Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings
- Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details
- Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI
Benefits
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- flexible working time
- integration events
- corporate sports team
- no dress code
- parking space for employees
- extra social benefits
- sharing the costs of tickets to the movies, theater
- redeployment package
- christmas gifts
- employee referral program
- charity initiatives
- free chat/call with a therapist
- Multisport card
Recruitment stages
- 1.Interview with the recruiter
- 2.Competency Tests/Language Verification
- 3.Video call with a manager
- 4.Final Decision
Capgemini Polska
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
This is how we work
Senior Microsoft Dynamics 365 Functional Consultant
I apply to:
Capgemini Polska
Gdańsk, Oliwa
Pracodawca zbiera zgłoszenia przez swój system.
Przejdziesz na zewnętrzny formularz.
By clicking "Aplikuj" you confirm that you've read and accepted our Terms and Conditions.
This is how the employer processes your data
Twoje dane osobowe są u nas bezpieczne. Ochrona danych osobowych jest jedynym z naszych najważniejszych priorytetów. Przetwarzamy je w sposób odpowiedzialny, ograniczamy gromadzenie i dostęp do nich, w szczególności w odniesieniu do osób, które uczestniczyły w obecnych lub będą uczestniczyć w przyszłych procesach rekrutacji. Przygotowaliśmy dla Ciebie informację o celach i zasadach przetwarzania przez Capgemini Polska Sp z o. o. danych osobowych oraz przysługujących Ci prawach. Komplet informacji znajdziesz pod niniejszym adresem strony internetowej: https://www.capgemini.com/pl-pl/polityka-prywatnosci-hr/
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Need more information?
- Make sure the body of the offer doesn’t already include what you’re looking for.
- Ask a question if you need more information you’re interested in.
- We’ll forward your question to the employer and aim to provide a response within 3 business days.