Senior Network & Security Analyst

Our requirements

• Five or more years of progressive enterprise networking experience, including hands-on configuration and troubleshooting.
• Strong experience with Cisco switching, routing, and wireless technologies.
• Strong experience administering Palo Alto firewalls and secure connectivity.
• Demonstrated knowledge of TCP/IP, VLANs, routing, NAT, DNS, DHCP, QoS, network segmentation, IPsec, SSL VPN, and site-to-site tunnels.
• Hands-on experience administering Microsoft 365 and identity services in a business environment.
• Experience supporting Windows Server, Active Directory, Entra ID, and hybrid infrastructure.
• Strong incident troubleshooting, root cause analysis, change management, and technical documentation skills.
• Ability to manage competing priorities and work independently while collaborating effectively with team members and vendors.
• Security-minded, analytical, and disciplined in troubleshooting and change execution.
• Clear and confident communicator who can translate technical issues into business impact.
• Strong ownership, follow-through, and commitment to service reliability.
• Collaborative mentor with a practical, continuous-improvement mindset.
• Calm and organized when responding to incidents or competing priorities.

Optional

• Cisco CCNA or CCNP certification.
• Palo Alto Networks PCNSA or PCNSE certification.
• Microsoft Azure, Security, or Microsoft 365 certification.
• Experience with Avaya and/or 3CX voice platforms.
• Experience with Microsoft Intune, Defender, SIEM/SOC operations, vulnerability management, SD-WAN, PowerShell, or network automation.
• ITIL or formal project management experience.
• Experience supporting corporate web platforms, including website hosting, DNS management, SSL certificates, access controls, security, vendor coordination, and ongoing maintenance.

Your responsibilities

• Design, deploy, configure, and maintain enterprise wired and wireless networks across multiple locations.
• Administer Cisco switching, routing, and wireless platforms, including VLANs, trunks, routing, spanning tree, QoS, DNS, and DHCP dependencies.
• Configure, support, and troubleshoot site-to-site and remote-access VPNs, IPsec tunnels, network segmentation, NAT, and secure connectivity with vendors and partners.
• Monitor availability, performance, and capacity; identify root causes and implement durable corrective actions.
• Maintain current network diagrams, configuration standards, inventories, backup configurations, and recovery procedures.
• Administer Palo Alto firewalls, including security policies, NAT rules, objects, zones, threat-prevention profiles, URL filtering, logging, and VPN services.
• Review firewall and network changes for security, business impact, testing, rollback, and documentation requirements.
• Investigate network and security events, coordinate containment and remediation, and contribute to root cause analysis and lessons learned.
• Support vulnerability remediation, secure configuration baselines, patching, security audits, and continuous improvement initiatives.
• Partner with internal and external security resources to strengthen monitoring, incident response, and access controls.
• Administer and support Microsoft 365 services, including Entra ID, Exchange Online, Teams, SharePoint Online, OneDrive, Intune, Conditional Access, and Microsoft Defender capabilities.
• Support identity, authentication, device compliance, endpoint protection, and hybrid infrastructure integrations.
• Use automation and scripting, where practical, to increase consistency, visibility, and operational efficiency.
• Support Avaya and 3CX telephony environments, including extensions, call routing, SIP services, voicemail, and connectivity troubleshooting.
• Diagnose voice quality, network path, firewall, and carrier-related issues in coordination with service providers.
• Lead infrastructure, network, and security projects from planning through implementation and operational handover.
• Act as an escalation point for complex incidents and provide clear technical guidance during service disruptions.
• Mentor junior team members and promote consistent troubleshooting, documentation, and change practices.
• Communicate technical risks, options, and recommendations clearly to technical and non-technical stakeholders.

About the project

This is how we organize our work

Working expectations

• Participate in planned after-hours maintenance and an on-call rotation, as required.
• Follow change management, security, documentation, and escalation procedures.
• Perform other IT-related duties consistent with the scope of the position.

Development opportunities we offer

• external training
• intracompany training
• substantive support from technological leaders

Recruitment stages

• 1.
  Two recruitment stages

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