Senior Observability Engineer (Production Resilience)

Our requirements

• 5–8+ years of relevant experience in at least one of the following domains: Production Engineering, Site Reliability Engineering (SRE), Infrastructure/Platform Engineering, Monitoring/Observability Engineering, or Incident/Problem Management in complex enterprise environments
• Proven hands-on experience with observability platforms, with strong expertise in Splunk (data onboarding, SPL development, dashboarding, alerting logic, use-case design)
• Complexity & problem solving : Handle standard & non-standard situations with low level of uncertainty, covering multiple and new domains of expertise
• Decision making : Use sound judgment to take decisions within the operational domain. Fosters the development of new/improved procedures and methods in their own operational domain. Takes decisions/support the decision process of significant importance in the own operational domain.
• Strategic approach and impact : Master the delivery process and continuously looks for improvements to evolve their own domain of responsibility. Drive the medium term evolution of their own domain and looks how actions and decisions can impact on a longer term. Lead the change process at the implementation level within their own domain. Support and participate to the change within the broader framework.
• Stakeholders management : Build network of internal relationships across the organisation to deliver across domains. Use persuasion and influencing skills to get required support. Upon request deals with external stakeholders or regulators on well defined tactical or technical matters. Autonomously deal with tensions and disputes, looking for consensus and benefit for the company
• Autonomy and leadership : Work autonomously on a large domain. Work within clearly defined (periodic) targets, with full responsibility of delivery. Provide regular feedback to management on objectives achievements. Has full autonomy on the decisions to be taken about a set of products / services / solutions / applications under their own responsibility . Manage a medium team/group in the operational delivery of a sub-part of the business
• Please note that this is a permanent position, and we do not offer freelance/contract arrangement for the role.

Your responsibilities

• Identify best practices and client performance gaps, if any
• Use tools to identify, align, and change the factors that affect performance, stability, and teaming
• Responsible for understanding and assessing a client’s business operations, identifying issues and opportunities and recommending appropriate solutions.
• Ensure proper translation of business requirements into knowledge, technology, and organization specifications that satisfy the client’s strategic and operational objectives
• Develop business cases and performs impact analysis, thereby engaging a wide range of stakeholders within business and IT
• Work with business system colleagues to analyze the high-level information requirements and information flows required to support better processes, and supports business system colleagues through the development process
• Ensure appropriate security and governance controls are in place with regular recertification
• Have specific expertise and leads knowledge development within a specific discipline or industry
• Stakeholders are on the highest IT level
• Recommend acquisition of new hardware, software, and/or telecommunications systems
• May perform the team lead activities for the domain as well as ensure the overall development of the team members
• Focus on relationship management, innovation and development of business cases which have a large impact on business processes; ensures realisation of business cases after approval
• Give advice on tactical matters
• Translate strategy and policies into improved/changed processes, (new) guidelines, standards and models
• Build strategy view on one or several related dimension (people, products & services, cost)
• Ensure that systems are properly operated and maintained and system evolution is successfully implemented
• Identify strategic capabilities needed to create and sustain one or more sources of competitive advantage. These capabilities may come in the form of process, information technology, organization enablement, or knowledge

Role : Senior Observability Engineer

Division: Group Technology Services (GTS)

What we offer

• Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries.
• Practice your talents in a highly professional international environment.
• Join a learning and development environment with an emphasis on knowledge sharing and training.
• Competitive salary and comprehensive benefits.

Benefits

• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• parking space for employees
• employee referral program
• charity initiatives
• annual bonus

Euroclear