Our requirements
Technical Skills
✅Strong hands-on experience with OpenText ECM / Content Server
✅Experience with:
▪️Web Reports
▪️Workflow configuration
▪️OTDS
▪️Archive Center
▪️REST API integrations
▪️Full Text Engine
▪️Object Importer
✅Understanding of SAP integrations
✅Basic knowledge of SQL, Windows, and Linux environments
✅Understanding of AMS / ITIL-based support processes
Qualifications
✅3+ years of experience with OpenText technologies
✅Experience in enterprise or industrial environments
✅English communication skills at min. B2 level
✅German languege skills are considered an advantage
✅OpenText certifications are a plus
Soft Skills
✅Customer-oriented mindset
✅Strong communication and problem-solving skills
✅Ability to work independently in international environments
✅Structured and analytical approach
✅Knowledge-sharing and mentoring attitude
Your responsibilities
✅Administration and support of OpenText Content Server / ECM environments
✅Incident resolution, troubleshooting, and root cause analysis
✅Support and optimization of workflows and document lifecycle processes
✅Management of OpenText integrations with SAP and enterprise systems
✅User and authorization management via OTDS
✅Support of upgrades, patches, migrations, and system improvements
✅Development and maintenance of Web Reports and technical documentation
✅Cooperation with AMS teams and customer stakeholders
✅Participation in knowledge transfer and transition activities
✅Continuous service improvement within enterprise AMS operations