Senior Project - Service Manager (Part Time)
Offer summary

(Summary generated by AI based on the full job description)

The project concerns innovative healthcare solutions for a global pharmaceutical company. The work is in an Agile environment using ITIL, SCRUM, PMI methodologies. Key technologies and tools include ServiceNow, Jira, Google Suite, Trello, Tableau/BO. Responsibilities cover IT service lifecycle management, coordination of software development and support, software release delivery, international client relationship management. Compensation up to 115 PLN per hour.

newyou can start ASAP

Senior Project - Service Manager (Part Time)

Company: WINGED IT SP Z O O

from: 28 August 2026
to: 27 September 2026
salary not specifiedB2B contract (part time)
Salary details
basic salary
Offer parameters
level:lead • manager
working mode:remote
location:Warszawa, Masovian
Warszawa, Masovian

Requirements

Expected technologies

ServiceNow
Jira
Google Suite
Trello
Tableau

Optional technologies

SAP

Our requirements

  • 7+ years of experience in business and IT services/projects
  • BC/MA degree in Information Technology, Business or a related field
  • Experience with SCRUM or other Agile/Lean methods/tools
  • Familiarity with ITIL processes and PMI/Agile methodologies
  • Fluency in English (at least C1)
  • Strong experience in leading full-cycle IT operations
  • Experience in leading virtual/dispersed and multinational teams
  • Experience in large software product organizations and in delivering software releases to a global market
  • Excellent communication skills necessary to interact with a broad range of stakeholders
  • Knowledge of Service Management tools (ServiceNow, Jira)
  • Knowledge of Google Suite, Trello and Tableau/BO

Optional

  • Experience in SAP
  • Agile / Lean / ITIL / PMP / SCRUM Certificate

Your responsibilities

  • To manage various processes along the IT Service lifecycle with special attention to Continual Service Improvement
  • To coordinate the software development (maintenance and enhancement) and support activities
  • To deliver and coordinate the software release
  • To secure service partners and other vendors to meet their service delivery contractual obligations
  • To define, measure, and report on service deliverables
  • To provide creative approaches, direction, and leadership to the team
  • To build and manage the business relationship with international customers and main stakeholders

About the project

Currently, we are expanding our Advanced Service Management Team dedicated to implementing innovative healthcare solutions for the IT division of one of the largest international pharmaceutical companies. So far, we have created a team of 40 SMs/PMs and we envision recruiting many more this year.
As a Project / Service Manager, you will work in Agile environment and take care of software Delivery and Operations according to ITIL.
Client: IT center of International Biotech Company
Rate: up to 115 pln per hour (Part time - 0,5 FTE)
Recruitment process: 2 online interviews

This is how we organize our work

This is how we work

agilescrum
Company

What we offer

  • Great opportunity for personal development in a stable and friendly large multinational company.
  • Career growth and additional education.

Recruitment stages

  • 1.
    online interview
  • 2.
    online interview

WINGED IT SP Z O O

Winged IT is a Polish Tech Recruitment, Outstaffing, and Consulting Company with over 100 clients from 4 continents.
We deliver Tech Talents from Central and Eastern Europe, ready to work remotely from Poland or relocate to other countries.
We effectively support international companies in establishing their remote (in-house or oustaffed) engineering teams in Poland – to learn why to choose Poland, please visit our dedicated website https://doITinPoland.com/.

This is how we work

Senior Project - Service Manager (Part Time)
I apply to:
WINGED IT SP Z O O
Warszawa, Masovian
Pracodawca zbiera zgłoszenia przez swój system.
Przejdziesz na zewnętrzny formularz.

By clicking "Aplikuj" you confirm that you've read and accepted our Terms and Conditions.



This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Need more information?

  • Make sure the body of the offer doesn’t already include what you’re looking for.
  • Ask a question if you need more information you’re interested in.
  • We’ll forward your question to the employer and aim to provide a response within 3 business days.

Share this offer