Senior SAP Ariba Application Engineer

Our requirements

• 4+ years of SAP Ariba experience with strong functional and configuration expertise.
• Hands-on experience across multiple Ariba modules: Ariba Upstream (Sourcing, Contracts & SLP), Ariba Downstream (Buying & Invoicing)
• Good knowledge of the software development lifecycle and/or DevOps and Agile methodologies, whilst adhering to a Secure Development Lifecycle (SDLC)!
• Experience in Incident, Request, Change and Problem Management aligned with IT Service Management principles
• Experience in Test, Release and Implementation
• Strong knowledge of procurement, sourcing, and supplier processes.
• Familiarity with integration frameworks (CI-9, APIs, middleware platforms).
• Experience with debugging issues across systems (Ariba, S/4HANA, etc.).
• Excellent stakeholder communication and leadership skills.
• Experience with ticketing tools (ServiceNow, Jira, etc.).
• Basic knowledge of integrations (IDocs, APIs, middleware).
• Strong problem-solving and communication skills.
• Bachelor’s degree in Information Systems, Engineering, Business, or related field.
• Strong written and verbal communication skills.
• Ability to work effectively in a collaborative, team oriented environment.
• Strong analytical and problem solving capabilities.
• Ability to work independently in a fast changing environment.
• Supervisory Responsibilities: No.

Optional

• Life sciences/pharmaceutical experience in regulated environments.
• SAP Ariba and/or SAP certifications.
• Experienced working in a global, diverse and multicultural environment.

Your responsibilities

• Provide advanced support for complex functional and technical issues.
• Perform deep-dive root cause analysis and drive permanent solutions.
• Configure and optimize Ariba modules to meet business needs.
• Lead incident management, problem management, and document findings.
• Serve as a functional escalation point for complex issues, collaborating with technical teams and external vendors to drive resolution.
• Collaborate with SAP, technical teams, and business stakeholders.
• Review and improve integration performance and data flows.
• Support release management, enhancements, and system upgrades
• Maintain and enhance support documentation, runbooks, and functional process documentation.
• Conduct root cause analysis and implement permanent fixes
• Lead post incident reviews, and lessons learned.
• Work with integration teams on interface failures, data inconsistencies, and job orchestration issues.
• Support release validation, regression testing, and change impact assessment.
• Identify gaps in processes or tooling and drive continuous improvement initiatives (process optimization, automation opportunities).
• Mentor L2 support engineers and guide best practices to improve support maturity.

This is how we organize our work

General Description:

Role Summary

What we offer