Senior Technical Business Analyst – MFA and IAM Expertise

Our requirements

• At least 3 years of experience as a Business or IT Analyst in an IT environment.
• Strong analysis and process mapping expertise.
• Proven experience supporting large global deployments, especially of MFA or authentication solutions.
• Worked closely with engineers, developers, and operational teams.
• Confident in engaging senior stakeholders, and able to challenge and clarify complex requirements.
• Proactive, self-sufficient, and able to manage multiple priorities effectively.
• Familiarity with Jira and Confluence, with an aptitude for improving team workflows.
• Knowledge of MFA and phishing-resistant authentication, including FIDO-based approaches.
• Eligibility to work in Europe: Only candidates with an existing legal right to work in the European Union will be considered for this role.

Optional

• Financial services experience, particularly within banking or insurance sectors.
• Experience working with international, cross-functional teams.
• Data skills including cleansing, mapping, and transforming data to support stakeholder communication.

Your responsibilities

• Lead requirement sessions through workshops and interviews, capturing detailed documentation and managing ongoing changes.
• Facilitate gap analysis, translating findings into epics, user stories, acceptance criteria, and traceable requirements.
• Support technology assessments with service owners, documenting requirements, constraints, and impacts related to MFA, passwordless, and FIDO adoption.
• Collaborate with business units, IT, IAM specialists, cybersecurity teams, and operations to gather aligned requirements.
• Present project progress, key decisions, and outcomes in stakeholder forums, effectively communicating complex concepts to technical and non-technical audiences.
• Produce and maintain process maps, user journey documentation, and current vs. future state flows for MFA solutions, including exception and fallback procedures.
• Work with project managers and IAM teams to support scope definition, dependencies, and planning for proofs of concept, pilots, and global rollouts.
• Support large global deployment initiatives — including readiness planning, communications, training, operational impact analysis, and cutover strategies.
• Maintain programme documentation in Confluence and Jira, and develop dashboards, reports, and visualizations using Power BI and Excel.
• Track project actions, RAID log entries, and decisions to ensure momentum, transparency, and audit readiness.

About the project

This is how we organize our work

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What we offer

• Stable and long-term cooperation with very good conditions
• Enhance your skills and develop your expertise in the financial industry
• Work on the most strategic projects available in the market
• Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
• Participate in Social Events, training, and work in an international environment
• Access to attractive Medical Package
• Access to Multisport Program
• Access to Pluralsight
• Flexible hours

Benefits

• sharing the costs of sports activities
• private medical care
• flexible working time
• fruits
• integration events
• corporate gym
• saving & investment scheme
• no dress code
• coffee / tea
• drinks
• christmas gifts
• birthday celebration
• sharing the costs of a streaming platform subscription
• access to +100 projects
• access to Pluralsight

Recruitment stages

• 1.
  online interview
• 2.
  online interview

ITDS Polska Sp. z o.o.