Service Asset and Configuration Manager (with German)

Our requirements

• Bachelor's Degree: A degree in a relevant field such as IT Management, Information Systems, or Business Administration.
• Proven Experience: Demonstrated experience in service asset and configuration management, IT asset management (ITAM), or a related role.
• Analytical Skills: Strong analytical and problem-solving abilities to assess and optimize configuration management processes.
• Communication Skills: Excellent communication and negotiation skills to effectively collaborate with stakeholders and vendors.
• Familiarity with Tools: Knowledge of configuration management and ITAM tools and methodologies.
• Certifications:
• Certified IT Asset Manager (CITAM) or equivalent certification.
• ITIL Foundation Certification, with a focus on service management principles.

Your responsibilities

• Configuration Inventory: Maintain a comprehensive and up-to-date inventory of all configuration items (CIs), including hardware, software, licenses, and associated documentation.
• CI Classification: Classify configuration items based on their criticality, usage, and value to the organization, prioritizing management efforts effectively.
• Lifecycle Management: Oversee the complete lifecycle of configuration items, from acquisition and deployment to maintenance, upgrades, and decommissioning.
• Configuration Optimization: Identify opportunities for optimizing the utilization of configuration items, reducing costs, and enhancing operational efficiency.
• Compliance Management: Ensure that all configuration items comply with licensing, legal, and regulatory requirements, as well as internal policies.
• Vendor Collaboration: Work closely with vendors to procure configuration items, negotiate contracts, and manage vendor relationships effectively.
• Risk Management: Identify and manage risks associated with configuration items, including potential security vulnerabilities, maintenance challenges, and end-of-life concerns.
• Documentation and Records Management: Maintain accurate records of configuration-related information, contracts, licenses, and warranties to support effective management.
• Change Coordination: Coordinate changes to configuration items, ensuring alignment with configuration management objectives and conducting impact assessments.
• Reporting and Analysis: Generate reports and analyze data related to configuration management to support decision-making regarding asset utilization, costs, and efficiency.
• Disposal and Decommissioning: Plan and oversee the proper disposal or decommissioning of retired configuration items in an environmentally responsible manner.

About the project

What we offer

• Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• no dress code
• parking space for employees
• extra social benefits
• redeployment package
• employee referral program
• charity initiatives
• access to courses e.g. Excel, VBA, RPA, Customer Care
• unlimited access to Udemy Business
• free chat/call with a therapist

Recruitment stages

• 1.
  Interview with the recruiter
• 2.
  Competency Tests/Language Verification
• 3.
  Video call with a manager
• 4.
  Final Decision

Capgemini Polska