Service Asset & Configuration Manager with German

Our requirements

• A degree in a relevant field such as IT Management, Information Systems, or Business Administration.
• Demonstrated experience in service asset and configuration management, IT asset management (ITAM), or a related role.
• Strong analytical and problem-solving abilities to assess and optimize configuration management processes.
• Excellent communication and negotiation skills to effectively collaborate with stakeholders and vendors.
• Knowledge of configuration management and ITAM tools and methodologies.
• Certified IT Asset Manager (CITAM) or equivalent certification.
• ITIL Foundation Certification, with a focus on service management principles.
• English and German language (Level C1) is a must have.

Your responsibilities

• CI Inventory Management: Maintain a complete and up-to-date register of all configuration items (hardware, software, licenses, documentation).
• Classification & Prioritization: Categorize CIs by criticality, usage, and business value to focus management efforts.
• Lifecycle Management: Oversee the full lifecycle of CIs from acquisition to decommissioning.
• Optimization & Cost Control: Improve asset utilization, reduce costs, and enhance operational efficiency.
• Compliance & Governance: Ensure adherence to licensing, legal, regulatory, and internal policy requirements.
• Vendor & Contract Management: Collaborate with vendors, manage contracts, and support procurement activities.
• Change Coordination & Risk Management: Align CI changes with SACM processes, assess impacts, and mitigate risks (e.g. security, EoL).
• Reporting & Continuous Improvement: Maintain accurate records, generate reports, and drive data-based improvements.

About the project

What we offer

• Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• no dress code
• parking space for employees
• extra social benefits
• redeployment package
• employee referral program
• charity initiatives
• access to courses e.g. Excel, VBA, RPA, Customer Care
• unlimited access to Udemy Business
• free chat/call with a therapist

Recruitment stages

• 1.
  Interview with the recruiter
• 2.
  Competency Tests/Language Verification
• 3.
  Video call with a manager
• 4.
  Final Decision

Capgemini Polska