Service Desk Agent with French and English
Offer summary

(Summary generated by AI based on the full job description)

The project involves 1st support line with diagnosis and resolution of technical problems focusing on basic computer skills and software like Microsoft Office. Responsibilities include managing tickets, analysis, and suggesting improvements. Fluency in French and English with strong communication skills is required. Offered benefits include private medical care, life insurance, remote work opportunities, and educational support.

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Service Desk Agent with French and English

Company: Fujitsu Poland Sp. z o.o

from: 15 June 2026
to: 15 July 2026
salary not specifiedcontract of employment (full-time)
Offer parameters
level:junior
working mode:remote • hybrid
Katowice, Silesian
Katowice, Silesian

Requirements

Operating system

Windows

Our requirements

  • fluency in French and English.
  • high-level communication skills,
  • basic computer user knowledge (e.g. Microsoft Office, PCs hardware construction)
  • team-oriented attitude.

Your responsibilities

  • performing 1st support line diagnosis and resolution of technical problems,
  • forwarding requests to other departments if no other solution is possible,
  • ensuring the quality of communication,
  • registering and analyzing reports,
  • suggesting improvements and optimizations.
Company

What we offer

  • Private medical care.
  • Group life insurance.
  • 24/7 Employee Support Program.
  • Work from modern offices with parking or from home.
  • Workation.
  • 2 paid “happy hours” per month, adding up to 3 extra days off annually.
  • An additional day off after using your holiday entitlement.
  • Holiday allowance.
  • MyBenefit cafeteria.
  • Sport cards.
  • Free e-learning platforms.
  • Shared costs for professional training and certifications.
  • Responsible business initiatives.
  • Employee referral program.

Benefits

  • private medical care
  • life insurance
  • remote work opportunities
  • parking space for employees
  • extra social benefits
  • holiday funds
  • employee referral program
  • extra leave

Fujitsu Poland Sp. z o.o

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.
With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).
Service Desk Agent with French and English
I apply to:
Fujitsu Poland Sp. z o.o
Katowice, Silesian
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