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Offer summary
(Summary generated by AI based on the full job description)
The project focuses on development and implementations on the ServiceNow platform aimed at expanding platform usage and digitizing processes. Work involves ITSM, ITOM, ITAM, HRSD, SecOps, SPM modules and ITSM/BPM tools, using methodologies such as PMP/PRINCE2/Agile. Responsibilities include designing and implementing solutions, preparing offers and estimates, defining architecture, identifying risks, creating documentation and collaborating with stakeholders on service strategy. Required minimum 5 years in ServiceNow and at least 2 years as an architect, ITIL knowledge and fluent English. Offer includes benefits like private healthcare, benefits platform and support for professional growth.
from: 28 September 2026
to: 28 October 2026
salary not specifiedB2B contract (full-time)
salary not specifiedcontract of employment
Offer parameters
level:mid • senior
working mode:remote • hybrid • full office
Białystok, Centrum
Requirements
Expected technologies
ServiceNow
Optional technologies
IT Service Management (ITSM)
IT Operations Management (ITOM)
HRSD
CSM
CMDB (Configuration Management Database)
Our requirements
- Minimum 5 years of experience in ServiceNow implementations and at least 2 years of experience in a ServiceNow Architect role
- Very good understanding of ServiceNow platform architecture and products
- Proven hands-on experience with at least three different ServiceNow modules
- Experience in consulting on ITSM tools implementation
- Knowledge of other ITSM/BPM tools
- Familiarity with project methodologies such as PMP, PRINCE2, or Agile
- Strong understanding of ITIL principles
- Fluency in English (written and spoken)
- Strong communication skills and the ability to collaborate with both technical and non-technical stakeholders
- Well-developed analytical, interpersonal, and presentation skills
- Residing in Poland required
Optional
- ServiceNow certifications, such as ServiceNow Certified Master Architect or ServiceNow Certified Technical Architect
Your responsibilities
- Designing and implementing solutions on the ServiceNow platform tailored to client needs
- Supporting the creation of technical offers and project estimations
- Defining optimal technological and architectural solutions
- Identifying, predicting, and reporting technical risks in projects
- Preparing documentation and presentations, including functional designs, technical specifications, and integration documentation
- Collaborating with stakeholders to deliver effective and scalable solutions
- Supporting the definition and development of ServiceNow's service strategy
About the project
Join the Sii ServiceNow Competency Center and become part of a team delivering solutions for clients across Europe and the United States. We focus on enhancing customer platforms, optimizing and digitizing process flows, and expanding ServiceNow usage within organizations. In this role, you will contribute to designing and evolving scalable solutions across multiple modules such as ITSM, ITOM, ITAM, HRSD, SecOps, and SPM. If you enjoy working on diverse projects and shaping modern IT service management environments, this opportunity is for you.
What we offer
- Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
- Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
- We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
- Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
- Comfortable workplace – class A offices or remote work
- Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
- PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
- Investment in your growth – meetups, webinars, training platform and technology blog – you choose
- Fantastic atmosphere created by all Sii Power People
Recruitment stages
- 1.Send your CV
- 2.Talk to us about your expectations
- 3.Learn more about our projects and choose the best
- 4.Start your adventure with Sii!
Sii Sp. z o.o.
Sii is the leading technology consulting, digital transformation, engineering, and business services vendor in Poland. We already employ more than 7 300 professionals and implement projects in a variety of industries for clients from many countries around the world. The Great Place to Work title, won 10 times in a row, proves that at Sii, we create a friendly work environment.
Sii ensures that all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal treatment of all individuals, regardless of any protected characteristics, and promoting a diverse and inclusive work environment.
This is how we work
ServiceNow Architect (f/m/x)
I apply to:
Sii Sp. z o.o.
Białystok, Centrum
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