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Offer summary
(Summary generated by AI based on the full job description)
The project involves developing and optimizing the ServiceNow platform with a focus on the ITSM module. Required skills include strong JavaScript, ServiceNow CSA and HRSD certifications, and experience in Agile and ITIL practices. Responsibilities cover implementation, maintenance, solution development, integration, code optimization, and platform upgrade support. Benefits include medical care, training, life insurance, and flexible working hours.
ServiceNow Developer (CSA & HRSD Certified)
Company: Sopra Steria Polska Sp. z o.o.
from: 28 July 2026
to: 27 August 2026
100 - 140 złnet (+ VAT)/ hr.B2B contract (full-time)
12 000 - 16 000 złgross/ mth.contract of employment
Offer parameters
level:mid • senior
working mode:remote
Katowice, Silesian
Requirements
Expected technologies
ServiceNow
JavaScript
Operating system
Windows
Linux
Our requirements
- 4+ years of hands-on experience with the ServiceNow platform.
- ServiceNow CSA (Certified System Administrator) certification and HRSD (Human Resources Service Delivery) certification are required.
- Strong experience and deep knowledge of ServiceNow ITSM.
- Advanced JavaScript scripting skills.
- Experience working in Agile/Scrum environments and familiarity with ITIL practices.
- Strong problem-solving and analytical skills.
- Fluent English B2/C1.
- Strong communication skills to collaborate with cross-functional teams.
- Proactive and detail-oriented.
- Ability to document processes and share knowledge effectively.
- Being open to occasional business trips abroad and visits in our office in Katowice.
Optional
- Additional ServiceNow certifications (e.g., CAD, CIS-ITSM, CIS-ITOM).
- Experience with other ServiceNow modules, such as SLO, ITOM, or similar.
- French B2/C1.
Your responsibilities
- Participate in ServiceNow implementation, enhancement, and optimization projects.
- Analyze business requirements and translate them into scalable ServiceNow solutions.
- Design, configure, and develop solutions on the ServiceNow platform, primarily within the ITSM module.
- Develop and maintain workflows, integrations, catalog items, business rules, script includes, and other custom platform components.
- Implement new functionalities and enhancements in accordance with business and technical requirements.
- Troubleshoot complex issues, perform root cause analysis, and implement long-term solutions.
- Review, optimize, and refactor custom code to ensure performance, maintainability, and compliance with ServiceNow best practices.
- Support platform upgrades, patches, and releases, including testing and validation activities.
- Monitor and maintain integrations and APIs to ensure reliable platform operations.
- Maintain up-to-date technical documentation for configurations, integrations, and custom developments.
- Collaborate with stakeholders, consultants, and Agile teams to deliver high-quality solutions.
- Recommend and implement continuous improvements to enhance platform functionality, performance, and user experience.
About the project
We are looking for a ServiceNow Developer to join the Sopra Steria Polska team and contribute to the projects for our clients.
Note that we can only offer cooperation to people who are located in Poland and have EU citizenship.
This is how we organize our work
This is how we work
agilescrum
Additional Information
Regardless of the feedback we come back to our candidates.
If you find this offer interesting and you would like to learn more about the project, send us your up-dated CV in English containing the clause:
„I agree to the processing by Sopra Steria Polska Sp. z o.o. and other entities within the Sopra Steria Group of my personal data contained in my CV for the purposes of the current recruitment process and future recruitment processes conducted by any entity within the Sopra Steria Group.”
All information about salary range and its additional components will be provided during 1st stage of recruitment process.
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
What we offer
- BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud), local kindergarten.
- DEVELOPMENT OPPORTUNITIES (B2B): Tech Lunches, Worksmile, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud).
- ADDITION: free parking, fresh fruits, workation.
Benefits
- sharing the costs of sports activities
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- flexible working time
- fruits
- integration events
- no dress code
- coffee / tea
- parking space for employees
- leisure zone
- employee referral program
- workation
- Worksmile
Recruitment stages
- 1.a short phone call with a recruiter (30 min max)
- 2.one-hour long interview on Teams
Sopra Steria Polska Sp. z o.o.
Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring more than 55,000 employees.
The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has been growing ever since. Currently, our team consists of around 1,000 specialists.
Within the Digital Platform Services department, our teams specialize in areas such as cloud, operating systems, virtualization, databases, backup or storage, as well as networking and security. We also have 1st line support consultants who speak French and English, but also Italian, Spanish, Portuguese and German.
The Application Services department is responsible for areas such as software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK
ServiceNow Developer (CSA & HRSD Certified)
12k–16k zł / mth. (CoE), 100–140 zł / hr. (B2B)
I apply to:
Sopra Steria Polska Sp. z o.o.
Katowice, Silesian
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