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Offer summary
(Summary generated by AI based on the full job description)
The project involves designing, building and maintaining solutions on the ServiceNow platform across ITSM, ITOM, HAM, OTSM, Service Portal and scoped apps. Required technologies include JavaScript, Glide API, Flow Designer, Service Catalog and REST/SOAP integrations. Responsibilities cover configuring and developing Incident/Problem/Change/Request/Knowledge items, creating automations and server/client scripting, developing catalog items and portal widgets, implementing integrations, building ATF tests, supporting UAT and preparing for semi-annual upgrades. Required certifications: CSA and CAD. Offered: employment contract, competitive salary plus annual bonus, hybrid work, private medical care, life insurance and a wide range of benefits and training.
from: 12 November 2026
to: 12 December 2026
salary not specifiedcontract of employment (full-time)
Offer parameters
level:mid • senior
working mode:hybrid
Warszawa, Włochy
Requirements
Expected technologies
ServiceNow
Our requirements
- Experience: 3 to 5 years in software engineering, with at least 2 to 3 years of hands-on ServiceNow configuration and development experience.
- Technical Skills: Strong JavaScript fundamentals; hands-on proficiency with Glide APIs, Flow Designer, NowAssist, Service Catalog, and REST integrations; solid grasp of the ServiceNow relational data model and ACL security rules.
- Methodology: Practical experience working within Scrum/Agile environments (Jira / ServiceNow Agile).
- Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.
- Required: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD).
- Preferred: Certified Implementation Specialist in one of ServiceNow product (CIS - ITSM), ITIL 4 Foundation.
Your responsibilities
- Platform Development: Configure and develop features across core modules (e.g. Incident, Problem, Change, Request, Knowledge, and custom scoped apps in ServiceNow Studio / App Engine Studio).
- Workflows & Scripting: Build robust automations using Flow Designer, subflows, and actions. Write clean, maintainable server-side and client-side code (Business Rules, Script Includes, Client Scripts, UI Policies).
- Service Catalog & Portal: Develop dynamic catalog items, record producers, and order guides with variable sets and fulfillment flows. Build and configure Service Portal and Employee Center widgets.
- Integrations: Configure and support REST/SOAP integrations, IntegrationHub spokes, MID Server queries, and import sets with transform maps.
- Quality & Agile Delivery: Participate actively in sprint refinement, estimation, and daily standups. Build automated test cases using Automated Test Framework (ATF), participate in peer code reviews, and support UAT bug resolution.
- Platform Health: Support semi-annual platform family upgrades by reviewing skipped records and refactoring legacy code back to baseline out-of-the-box (OOTB) functionality.
About the project
Designs, builds, and maintains solutions on the ServiceNow enterprise platform across core modules (ITSM, ITOM, HAM, OTSM, Service Portal, and custom scoped applications). Turns business requirements into robust, upgrade-resilient solutions using platform best practices, working as an active member of an Agile squad under the guidance of the Lead Developer and Platform Architect.
This is how we organize our work
This is how we work
in house
What we offer
- Employment Contract
- Competitive salary + annual bonus
- Hybrid work with flexible working hours
- Referral Bonus Program
- Copyright costs for IT employees
- Complex environment of working, professional support and possibility to share knowledge and best practices
- Ongoing development opportunities in a multinational environment
- Broad access to professional trainings (incl. language courses), conferences and webinars
- Private medical care and life insurance
- Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
- Prepaid Lunch Card
- Number of benefits for families (for instance summer camps for kids)
- Non-working day on the 31st of December
Benefits
- sharing the costs of sports activities
- private medical care
- life insurance
- remote work opportunities
- flexible working time
- corporate products and services at discounted prices
- coffee / tea
- parking space for employees
- leisure zone
- employee referral program
- Massage services at the office
- kafeteria
- Lunchpass Card
Robert Bosch Sp. z o.o.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.
This is how we work
ServiceNow Developer (f/m)
I apply to:
Robert Bosch Sp. z o.o.
Warszawa, Włochy
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