ServiceNow Developer
Offer summary

(Summary generated by AI based on the full job description)

The project involves developing and maintaining the central ServiceNow platform focused on IT service management for a company in the heating and climate solutions sector. Key technologies include JavaScript within ServiceNow, modules ITSM, ITOM, CMDB, HAM, SAM, and integrations via REST APIs. Responsibilities cover configuring and optimizing applications, automating workflows, implementing system integrations, and supporting CMDB development in an international environment. Compensation includes fixed bonuses. Benefits include a flexible work model, private healthcare, training budget, and development programs.

from: 15 June 2026
to: 30 July 2026
11 500 - 15 500gross/ mth.contract of employment (full-time)
Salary details
basic salary
fixed bonus (e.g., quarterly, annual)
Offer parameters
level:mid
working mode:hybrid
Katowice, Silesian
Katowice, SilesianAleja Walentego Roździeńskiego 1bView on map

Requirements

Expected technologies

ServiceNow
ITSM
ITOM
CMDB
JavaScript

Operating system

Windows

Our requirements

  • Qualification: You have successfully completed vocational training or a degree in computer science, business informatics, or a comparable qualification
  • Experience: You bring several years of experience as a ServiceNow Developer or ServiceNow Specialist
  • Expertise and skills: Strong knowledge in at least one of the following areas: ITSM, ITOM, CMDB, HAM, or SAM; Solid experience in ServiceNow development using JavaScript (e.g. Script Includes, Business Rules, Client Scripts, Flow Designer); Experience with REST APIs, integrations, and automation solutions
  • IT understanding: You have a good understanding of ITIL processes and IT service management concepts
  • Way of working: You work independently, in a structured and solution‑oriented manner, and feel comfortable in agile and international teams
  • Personality: You combine analytical thinking with a hands‑on mentality, are team‑oriented, and show a high level of initiative
  • Languages: You speak very good English; knowledge of German is an advantage

Your responsibilities

  • In this role, you actively shape the further development and stable operation of the central ServiceNow platform of the Vaillant Group.
  • You develop, configure, and optimize ServiceNow applications and processes with a clear focus on developer activities.
  • You work with modules such as ITSM, ITOM, CMDB as well as Hardware and Software Asset Management (HAM/SAM).
  • In addition, you design and implement automations, workflows, and business logic to sustainably reduce manual effort.
  • You realize integrations with connected systems (e.g. infrastructure, monitoring, or asset systems) using REST APIs and web services.
  • You support the continuous development and quality assurance of the CMDB, including data models, relationships, and governance.
  • You closely collaborate with international IT teams, architects, and business departments to translate technical requirements into robust solutions.
  • You support platform upgrades, releases, and continuous improvements of the ServiceNow environment.

About the project

Our SAP teams drive innovation in business processes by combining process knowledge with technology, optimizing code, developing functionalities, and automating operations. We work in a flexible hybrid mode, where the employee can choose the days from the office.

This is how we organize our work

This is how we work

in houseyou focus on a single project at a timeyou focus on code maintenance

Team members

IT administrator

What makes us special

What makes us special
We take care of a better climate. In every home and our environment. As a successful family business, we have been living up to this claim for over 150 years. We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy-saving solutions.
You will find sustainability everywhere at the Vaillant Group. In the office, at the production sites and on the road. Around 16,000 employees from over 70 countries are committed to this every day. As an international team, we take responsibility - for our future and that of our planet. We promote your personal development so that you can act with passion and together we can ensure a better climate.
Become part of the Vaillant Group and help us shape the future of heating!
We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.
Company

Development opportunities we offer

  • assistance in preparation to public speeches
  • conferences abroad
  • conferences in Poland
  • development budget
  • external training
  • industry-specific e-learning platforms
  • intracompany training
  • mentoring
  • substantive support from technological leaders
  • support of IT events
  • technical knowledge exchange within the company
  • time for development of your ideas

What we offer

  • Flexible work model: adjustable starting times (7:30 – 9:00AM), hybrid work 70/30, and up to 30 days of remote work from abroad from selected countries.
  • Health & Wellness support: private medical care (Medicover), sports card subsidy (Multisport), group insurance (Warta), and ergonomic office spaces.
  • Time off & balance: additional paid 2 days off and subsidies for recreation.
  • Financial perks: up to 30% discount on company products, support for commuting and eyewear.
  • Growth & Development: access to internal training, mentoring programs, self-learning platform for languages (eTutor) and international projects.
  • Culture & Community: company events, family friendly activities, and open opportunities within Vaillant Group.

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • corporate products and services at discounted prices
  • integration events
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • holiday funds
  • sharing the costs of holidays for kids
  • employee referral program
  • opportunity to obtain permits and licenses
  • extra leave

Recruitment stages

  • 1.
    Telephone screening
  • 2.
    First soft skills interview
  • 3.
    Second technical interview

VAILLANT GROUP BUSINESS SERVICES POLAND Sp. z o.o.

The Vaillant Group is a global market and technology leader in the fields of heating, ventilation and air-conditioning technology. Join our team of 17,000 colleagues from more than 70 countries who work every day for a better climate – for people at home and the environment. We work on large-scale, innovative and strategic projects. With small, everyday gestures so that we can all play our part. Act global, work global. And become part of a global team. We sell our products in around 60 countries, using ten production and development sites in six European countries, as well as China.
Working for us makes you responsible for the future – your own, and that of our planet. We can offer you excellent conditions.
Having a global team of 17,000 colleagues and more than 70 nationalities. And enabling many of them to work flexibly when needed.
Both count. Both are us.

This is how we work

ServiceNow Developer
11.5k–15.5k zł / mth. (CoE)
I apply to:
VAILLANT GROUP BUSINESS SERVICES POLAND Sp. z o.o.
Katowice, Silesian
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