ServiceNow HAM Specialist
Offer summary

(Summary generated by AI based on the full job description)

The project involves implementing and optimizing ServiceNow HAM Pro for hardware asset management in an international IT company. Key requirements include over 6 years of experience with ServiceNow, hardware asset governance, and CMDB synchronization. Responsibilities cover configuring the HAM module, managing asset classes and lifecycle, creating reports and dashboards, and supporting testing and UAT processes. Offered benefits include private medical care and life insurance.

newyou can start ASAP

ServiceNow HAM Specialist

Company: Cyclad

from: 27 July 2026
to: 26 August 2026
100 - 160net (+ VAT)/ hr.B2B contract (full-time)
Salary details
basic salary
Offer parameters
level:senior
working mode:remote
location:Katowice, Silesian
Katowice, Silesian

Requirements

Expected technologies

ServiceNow

Operating system

Windows

Our requirements

  • 6+ years of experience working with ServiceNow and IT Asset Management.
  • Strong hands-on experience with ServiceNow HAM Pro.
  • Good understanding of the Hardware Asset Management lifecycle and asset governance.
  • Experience with CMDB fundamentals and CI alignment.
  • Experience configuring reports, dashboards, and operational views.
  • Strong knowledge of ServiceNow administration and platform configuration.
  • Experience supporting testing, UAT, and production deployments.
  • Excellent analytical and problem-solving skills.
  • Strong communication and collaboration skills.
  • Fluent English.

Your responsibilities

  • Configure and administer the ServiceNow HAM Pro module in line with approved business processes.
  • Configure asset classes, models, stockrooms, and lifecycle states.
  • Configure HAM workflows and approval mechanisms.
  • Support asset onboarding and asset repository setup.
  • Configure reports, dashboards, and operational views.
  • Support CMDB–HAM synchronization and Configuration Item (CI) alignment.
  • Ensure asset lifecycle data completeness and KPI data readiness.
  • Perform data validation and reconciliation activities.
  • Support testing, UAT, and go-live activities.
  • Collaborate with stakeholders to continuously improve hardware asset management processes.

About the project

At Cyclad, we work with top international IT companies to help them deliver cutting-edge technologies that shape the future. We are currently looking for an experienced ServiceNow HAM Pro Administrator to join an international team responsible for implementing and optimizing hardware asset management processes within the ServiceNow platform.
In this role, you will configure and administer the ServiceNow HAM Pro module, ensuring efficient asset lifecycle management, governance, reporting, and CMDB alignment. You will work closely with stakeholders to deliver a reliable and scalable Hardware Asset Management solution while supporting operational excellence and KPI-driven processes.
Type of project: IT Services
Office location: Katowice, Poland
Work mode: Fully Remote
Budget: 100-160 PLN net/hour – B2B
Project length: Long-term
Only candidates with citizenship in the European Union and residence in Poland
Start date: ASAP (depending on candidate's availability)

This is how we organize our work

This is how we work

at the client's siteyou focus on a single project at a timeyou have influence on the technological solutions appliedagilescrum

This is how we work on a project

  • Continuous Deployment
  • Continuous Integration
  • documentation
  • issue tracking tools
  • testing environments
Company

What we offer

  • Fully remote working model.
  • Full-time B2B cooperation.
  • Private medical care with dental care (covering 70% of costs).
  • Multisport card (also for an accompanying person).
  • Life insurance.

Development opportunities we offer

  • intracompany training
  • mentoring
  • substantive support from technological leaders
  • technical knowledge exchange within the company

Benefits

  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • dental care
  • no dress code

Recruitment stages

  • 1.
    Introductory call
  • 2.
    Technical interview
  • 3.
    Final decision

Cyclad

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future.

This is how we work

ServiceNow HAM Specialist
100–160 zł / hr. (B2B)
I apply to:
Cyclad
Katowice, Silesian
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