ServiceNow Integration & API Engineer (f/m)

Our requirements

• Overall Experience: 2 to 5 years in enterprise software development or integration engineering, with at least 1 to 3 years of dedicated, hands-on integration development on the ServiceNow platform.
• ServiceNow Integration Stack: Deep expertise in Scripted REST APIs, IntegrationHub, Flow Designer Actions, Import Sets, Transform Maps, and Connection & Credential Aliases.
• Performance Engineering: Proven experience designing high-throughput, data ingestion pipelines
• Tooling: Proficient with API testing and debugging tools (Postman, SoapUI, cURL, Insomnia) and version control via Git.
• Education: Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or equivalent practical experience.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).

Optional

• Micro-Certification: IntegrationHub or Flow Designer.
• At least one CIS credential (e.g., CIS - Customer Service Management, CIS - ITSM, or CIS - Discovery).
• Cloud integration or API certification (Microsoft Azure Developer Associate, AWS Certified Developer, or MuleSoft Certified Developer).
• ITIL 4 Foundation.

Your responsibilities

• Scripted REST APIs: Design and implement custom, versioned Scripted REST APIs, enforcing strict JSON schema validation, and error handling.
• Outbound Integrations: Configure and script outbound integrations
• IntegrationHub & Spokes: Develop custom IntegrationHub actions, data stream actions, and spokes using Flow Designer and the ServiceNow Spoke Generator; configure and maintain out-of-the-box spokes for enterprise systems.
• API Versioning & Deprecation: Manage API lifecycles, ensuring backward compatibility, clear deprecation notices
• Import Sets & Robust Transform Engine (RTE): Build and maintain high-volume Import Set tables, staging schemas, and Transform Maps; leverage the Robust Transform Engine (RTE) and Integration Commons for complex data transformation.
• Service Graph Connectors (SGC): Implement and tune Service Graph Connectors and Integration Hub ETL (IH-ETL) to ingest external asset, inventory, and configuration data directly into CSDM 5.0 and CMDB tables via the Identification and Reconciliation Engine (IRE).
• MID Server Management: Configure, monitor, and optimize MID Server clusters, capabilities, and IP ranges to ensure reliable communication with on-premises networks and restricted manufacturing domains.
• Enterprise Gateway Alignment: Partner with corporate API Management teams (Enterprise MCP servers, Azure APIM, Apigee, or Kong) to register ServiceNow endpoints, configure rate-limiting, and enforce corporate proxy and firewall policies.
• Authentication & Secrets: Implement and govern secure authentication mechanisms: OAuth 2.0 (Client Credentials, Authorization Code flows)
• Data Sanitization & Privacy: Enforce logging hygiene, ensuring API keys, bearer tokens, passwords, and unencrypted PII

About the project

This is how we organize our work

What we offer

• Employment Contract
• Competitive salary + annual bonus
• Hybrid work with flexible working hours
• Referral Bonus Program
• Copyright costs for IT employees
• Complex environment of working, professional support and possibility to share knowledge and best practices
• Ongoing development opportunities in a multinational environment
• Broad access to professional trainings (incl. language courses), conferences and webinars
• Private medical care and life insurance
• Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
• Prepaid Lunch Card
• Number of benefits for families (for instance summer camps for kids)
• Non-working day on the 31st of December

Benefits

• sharing the costs of sports activities
• private medical care
• life insurance
• remote work opportunities
• flexible working time
• corporate products and services at discounted prices
• coffee / tea
• parking space for employees
• leisure zone
• employee referral program
• Massage services at the office
• Summer and winter activities for children
• kafeteria
• Lunchpass Card

Robert Bosch Sp. z o.o.