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Offer summary
(Summary generated by AI based on the full job description)
The project focuses on maintaining and developing Siebel CRM and its integrations with back‑office systems within Digital Customer Experience. Key technologies and tools include Siebel CRM, Oracle SQL, log and monitoring tools and SOA/ESB integrations. Main responsibilities cover monitoring and maintaining environments, incident analysis and diagnostics, handling Change Management and deployments, supporting business users and project teams, and producing operational and technical documentation.
from: 12 November 2026
to: 12 December 2026
salary not specifiedcontract of employment (full-time)
Offer parameters
level:mid
working mode:hybrid
Gdańsk, Pomeranian
Gdańsk, Pomeranian
Requirements
Expected technologies
SQL
Oracle
Optional technologies
Linux
Operating system
Linux
Our requirements
- Experience with Siebel CRM (Operations/Administration/Support).
- Good SQL and database environment knowledge (Oracle preferred).
- Ability to work with logs and monitoring tools.
- Knowledge of ITIL processes (Incident/Problem/Change).
- Teamwork and communication skills.
Optional
- Knowledge of Linux/Unix;
- Experience with CI/CD;
- Knowledge of SOA/OSB.
Your responsibilities
- Monitoring and maintaining Siebel CRM environments.
- Incident analysis, diagnosing and resolving issues.
- Handling Change Management processes and supporting deployments.
- Supporting business users and project teams.
- Working with SQL, logs and monitoring tools.
- Collaboration on integrations (SOA/ESB).
- Creating operational and technical documentation.
About the project
The Capgemini Digital Customer Experience (DCX) helps global brands as well as public organizations to understand and implement the right mix of business focused digital capabilities and innovations following “Customer-First” approach to address both organization and customer needs.
Projects include maintaining the CRM ecosystem and its integrations with back‑office systems. Tasks cover environment stabilization, development and optimization of operational processes, automation of monitoring and deployments. You will collaborate with development, integration and business teams.
In our daily work we cultivate good communication and culture of feedback. Following the motto ”Get the future you want”, we offer a variety of learning and personal development opportunities.
Your role
The Capgemini Digital Customer Experience (DCX) helps global brands as well as public organizations to understand and implement the right mix of business focused digital capabilities and innovations following “Customer-First” approach to address both organization and customer needs.
Projects include maintaining the CRM ecosystem and its integrations with back‑office systems. Tasks cover environment stabilization, development and optimization of operational processes, automation of monitoring and deployments. You will collaborate with development, integration and business teams.
In our daily work we cultivate good communication and culture of feedback. Following the motto ”Get the future you want”, we offer a variety of learning and personal development opportunities.
What we offer
- Practical benefits: permanent employment contract from the first day; hybrid, flexible working model; equipment package for home office; private medical care with Medicover; life insurance; Capgemini Helpline; NAIS benefit platform.
- Access to 70+ training tracks with certification opportunities; platform with free access to Pluralsight, TED Talks, Coursera, Udemy Business and SAP Learning HUB.
- Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Cloud, IoT, Agile, AI.
Benefits
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- flexible working time
- integration events
- corporate sports team
- no dress code
- parking space for employees
- extra social benefits
- sharing the costs of tickets to the movies, theater
- redeployment package
- christmas gifts
- employee referral program
- charity initiatives
- free chat/call with a therapist
Recruitment stages
- 1.Interview with the recruiter
- 2.Competency Tests/Language Verification
- 3.Video call with a manager
- 4.Final Decision
Capgemini Polska
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
This is how we work
Siebel IT Operations Specialist
I apply to:
Capgemini Polska
Gdańsk, Pomeranian
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