Site IT Operations Coordinator & Asset Specialist (F/M)
Offer summary

(Summary generated by AI based on the full job description)

The project involves IT infrastructure management and IT Asset Management, including mastering, leasing, stock management, and hardware support. Key technical requirements include ITIL knowledge, infrastructure operations, business continuity, and system monitoring per SLAs. Responsibilities cover incident handling, change management, 24/7 support, backups, and disaster recovery tests. The offer includes competitive salary, private medical care, flexible working hours, and training opportunities.

new

Site IT Operations Coordinator & Asset Specialist (F/M)

Company: Airbus Helicopters Polska Sp. z o.o.

from: 8 July 2026
to: 7 August 2026
salary not specifiedcontract of employment (full-time)
Offer parameters
level:mid
working mode:hybrid
location:Kraków, Lesser Poland
Kraków, Lesser Poland

Requirements

Your responsibilities

  • Performs asset management service masterisation actions, HW ownership incl. Stock,
  • Leasing & HW support
  • Ensures HW provisioning leasing, stock mngmt, device enrolment & ZTE setup, local support service
  • Manages the local hardware and consumables
  • Ensures the provisioning of new software packages and upgrades.
  • Maintains the infrastructure in operational condition in line with OLA/SLAs.
  • Monitors and tracks system performance against negotiated service-level agreements (SLAs).
  • Manage the Security Exception requests.
  • Communicates improvement, updates and obsolescence management of products to the IT Product Manager.
  • Provides support 24 hours per day, 7 days per week, depending on the needs of the company and the use of automated scheduling and remote monitoring.
  • Performs the ITIL based support processes that include incident, problem, change, configuration, and event management. Participate in documentation and process building.
  • Analyses console messages, diagnoses system failures and takes corrective action in order to ensure continuity of operations, escalating to other technical teams and vendors as needed.
  • Supervises system backup processing, and leads disaster recovery tests. Identifies and implements technologies and processes that improve the reliability, efficiency and availability of the systems environment.
  • Propose continuous improvement solutions.

Our requirements

  • IT or engineering degree between 3 to 5 years of professional IT related experience
  • IT Asset Management (ITAM) & Logistics knowledge as a large part of activities consist
  • masterization, leasing, and stock management
  • Infrastructure Operations & Business Continuity knowledge as the guardian of local
  • infrastructure availability and data integrity
  • ITIL Framework & Technical Support knowledge to perform structured support methodologies rather than ad-hoc troubleshooting.
  • Fluent in English
  • Resilience & stress tolerance
  • Cross-functional communication skills to relay product updates, local issues, and hardware obsolescence data directly to the IT Product Manager
  • An optimization mindset to look at current workflows and propose solutions that boost system reliability and efficiency.
  • Rigorous attention to detail
W Airbus Helicopters Polska sp. z o.o. obowiązuje „Wewnętrzna procedura dokonywania zgłoszeń naruszeń prawa i podejmowania działań następczych w Airbus Helicopters Polska sp. z o.o.”, wprowadzona zgodnie z ustawą z dnia z dnia 14 czerwca 2024 r. o ochronie sygnalistów (Dz.U.2024.928).
W razie dostrzeżenia jakichkolwiek naruszeń, sygnaliści mogą dokonywać zgłoszeń pod adresem e-mail: [email protected]
Company

What we offer

  • Stable employment based on full-time job contract
  • International working environment in the dynamic company
  • Access to the latest knowledge and technologies enabling professional development
  • Trainings and development possibilities
  • Participating in international project and international trips
  • Competitive salary dependent on experience and qualifications
  • Flexible working hours, home office
  • Private medical coverage for you and your family
  • Sport card
  • Life insurance for you and your family
  • Wellbeing platform
  • Co-funding for meals

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • life insurance
  • flexible working time
  • integration events
  • no dress code
  • coffee / tea
  • employee referral program
  • co-funding for meals

Airbus Helicopters Polska Sp. z o.o.

Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better- connected, safer and more prosperous world. Airbus Helicopters Polska in Łódź has been operating since February 2015. We are very successful by providing innovative solutions. Current employment is over 140 employees and is effectively increased.
Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.

This is how we work

Site IT Operations Coordinator & Asset Specialist (F/M)
I apply to:
Airbus Helicopters Polska Sp. z o.o.
Kraków, Lesser Poland
Pracodawca zbiera zgłoszenia przez swój system.
Przejdziesz na zewnętrzny formularz.

By clicking "Aplikuj" you confirm that you've read and accepted our Terms and Conditions.



This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Need more information?

  • Make sure the body of the offer doesn’t already include what you’re looking for.
  • Ask a question if you need more information you’re interested in.
  • We’ll forward your question to the employer and aim to provide a response within 3 business days.

Share this offer