Site Reliability Engineer

Our requirements

• 5+ years of experience in Production Application Support or Site Reliability Engineering.
• Strong troubleshooting, resolution, and issue prevention skills in high-pressure environments.
• Proficiency with automation, build, and monitoring tools (Ansible, Jenkins, Prometheus, Grafana).
• Strong analytical and troubleshooting skills.
• Hands-on engineering skills in Java, Python, Node.js, or SQL.
• Deep understanding of the Software Development Life Cycle (SDLC) and its principles.
• Excellent communication skills and ability to collaborate with globally dispersed, cross-functional teams and vendors.

Optional

• Experience supporting large Atlassian Jira and Confluence Data Center instances.
• Solid knowledge of observability and monitoring tools (Grafana, Prometheus).
• Ability to quickly learn and adapt to new technologies.

Your responsibilities

• Serve as a Site Reliability Engineer in a global DevOps team, ensuring 24x7 availability of production services.
• Implement SRE best practices to enhance service availability, performance, security, and transparency.
• Resolve incidents, conduct root cause analysis, and facilitate post-incident reviews.
• Participate in software architecture design and apply SDLC principles (requirements, design, development, testing, deployment, maintenance).
• Define SLIs and SLOs, build and maintain observability to monitor operational performance, and execute action plans to meet desired metrics.
• Plan and execute application/infrastructure migrations, disaster recovery exercises, and product upgrades.
• Enhance automation and develop self-service capabilities to improve user experience and reduce manual effort.
• Provide on-call support in a rotation to ensure rapid response to critical incidents.
• Participate in scheduled maintenance activities, including weekends, to ensure system reliability and minimal disruption.

This is how we organize our work

This is how we work on a project

• Continuous Deployment
• Continuous Integration
• DevOps
• issue tracking tools
• testing environments

What we offer

• Location – Kraków; work model – hybrid
• Stable and long-term cooperation
• Well-defined career path at the European leader in engineering & IT consulting
• Opportunity to relocate and work in different ALTEN Polska branches
• After completion of the project, opportunity to engage in a subsequent one within the company
• Introduction and cooperation with dedicated Competences Manager
• Access to professional certifications with our technology partners (e.g. Google, ISTQB)
• Access to relevant industry events
• Access to the Knowledge Sharing Program
• Access to Referral program

Benefits

• life insurance
• retirement pension plan
• baby layette
• employee referral program
• Medicover medical care
• Medicover dental care
• Medicover Benefits platform
• Medicover Sport card

ALTEN Polska