T-Hub - Technology Specialist (Supply Chain Expert)

Our requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field.
• Experience in application support, application administration, or IT operations within enterprise environments.
• Strong knowledge of incident, problem, and change management processes, preferably using ServiceNow or a similar ITSM platform.
• Hands-on experience supporting business-critical applications, databases, and server environments.
• Good understanding of SQL Server, Windows Server administration, and .NET-based applications.
• Experience with Microsoft Entra ID (Azure AD), Active Directory, Single Sign-On (SSO), and identity and access management processes.
• Familiarity with SSL certificates, authentication mechanisms, and security best practices.
• Knowledge of cloud and on-premises application environments and infrastructure.
• Experience supporting application deployments, upgrades, patching, and migration activities.
• Strong troubleshooting and analytical skills with the ability to identify root causes and drive issue resolution.
• Experience working with external vendors and cross-functional technical teams in an international environment.
• Strong communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences.
• Proactive mindset with a focus on continuous improvement, automation, and operational excellence.
• Ability to manage multiple priorities in a dynamic and fast-paced environment.
• Professional proficiency in English.

Optional

• ITIL Foundation or other IT Service Management certifications.
• Experience with enterprise Supply Chain, Manufacturing, or Logistics applications.
• Experience supporting SaaS platforms and cloud migration initiatives.
• Knowledge of application portfolio management, licensing, and vendor management practices.

Your responsibilities

• Provide operational support for applications within the Connected Supply Chain portfolio.
• Manage incidents, service requests, problems, and changes to ensure application stability and performance.
• Troubleshoot application, database, server, interface, and performance issues across the application landscape.
• Coordinate resolution activities with Product, Cloud & Hosting, Security, vendors, and other support teams.
• Maintain and support application environments across production, test, cloud, and on-premise setups.
• Manage application infrastructure, including servers, SQL databases, .NET services, operating systems, and application migrations.
• Ensure application reliability through monitoring, maintenance, backup, recovery, and disaster recovery readiness activities.
• Administer user access, service accounts, Active Directory groups, application registrations, Single Sign-On (SSO), and Entra ID/Azure AD configurations.
• Coordinate SSL certificate renewals, authentication changes, and security-related activities.
• Support application deployments, upgrades, patches, hotfixes, and production releases through established change management processes.
• Validate technical changes and perform production readiness checks before deployment.
• Drive continuous improvement by enhancing monitoring, automation, standardization, and operational processes.
• Maintain technical documentation, service procedures, and support knowledge.
• Collaborate with external vendors and service providers to ensure effective support and service continuity.
• Assess and support application modernization, upgrade, and migration initiatives.

What we offer

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• flexible working time
• corporate products and services at discounted prices
• integration events
• mobile phone available for private use
• no dress code
• parking space for employees
• extra social benefits
• sharing the costs of tickets to the movies, theater
• holiday funds
• birthday celebration
• sharing the costs of a streaming platform subscription
• employee referral program
• charity initiatives
• extra leave
• Benefit Platform

Recruitment stages

• 1.
  Let’s meet to better understand each other's expectations.
• 2.
  Hiring Manager will receive your application after meeting.
• 3.
  Technical meetings with the Hiring Manager and/or team.
• 4.
  Time to decide!

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