Technical Product Owner - Customer Portal & Central Services

Our requirements

• Experience as a Technical Product Owner, Digital Product Owner, Software Product Owner, or in a similar software delivery role.
• Proven experience managing product backlogs, user stories, acceptance criteria, and Agile development processes.
• Experience working directly with software development teams delivering web applications, customer portals, SaaS products, or digital services.
• Good understanding of APIs, enterprise integrations, and cloud-based application architecture.
• Ability to translate business requirements into clear, actionable development tasks.
• Experience coordinating software delivery across business, architecture, and engineering teams.
• Strong understanding of Agile/Scrum methodologies and software development lifecycle.
• Experience in testing, functional acceptance, and production release coordination.
• Strong stakeholder management, communication, and prioritization skills.
• Professional English proficiency.

Optional

• Experience with Microsoft Azure-based applications and services.
• Experience with customer portals, customer registration, and identity management (SSO/IAM).
• Knowledge of API Management, authentication, and integration patterns.
• Familiarity with GDPR, consent management, and data security requirements.
• Experience coordinating external development vendors.
• Exposure to IoT platforms or connected products.
• German language skills.

Your responsibilities

• Own, refine, and prioritize the product backlog for customer-facing digital platforms and central services.
• Translate business requirements into clear user stories, technical specifications, and acceptance criteria.
• Coordinate internal and external software development teams, including sprint planning and backlog refinement.
• Manage delivery priorities, dependencies, and day-to-day scope decisions within agreed business objectives.
• Act as the main point of contact between Product Management, Business Analysts, IT Architects, and development teams.
• Validate and accept completed user stories, ensuring alignment with functional requirements and quality standards.
• Coordinate testing, release readiness, and the successful delivery of new functionalities into production.
• Support the development of shared digital services, including customer registration, authentication, notifications, consent management, and API-based integrations.
• Ensure delivered solutions comply with established architecture, security, and data protection standards.
• Identify delivery risks, resolve operational dependencies, and escalate strategic or budget-related decisions to the Product Manager.
• Drive continuous improvements based on user feedback, incidents, and service performance.

About the project

This is how we organize our work

What we offer

• Remote working model with limited office presence.
• Long-term cooperation within an international organization.
• Opportunity to contribute to the development of customer-facing digital platforms and shared services.
• Real operational ownership of the product backlog and software delivery.
• Close collaboration with Product Management, Enterprise Architecture, and development teams.
• Modern cloud-based technology environment.
• Permanent employment or long-term B2B cooperation.
• International stakeholders and opportunities for professional development.

Benefits

• private medical care
• remote work opportunities

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