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Offer summary
(Summary generated by AI based on the full job description)
The project focuses on technical support for Microsoft Intune and modern endpoint management within Microsoft Entra ID, Windows 10/11, Microsoft 365, and Windows Autopilot environments. Responsibilities include providing first-line support for device enrollment, policy deployment, configuration, compliance, and user access across Windows, iOS, Android, and macOS platforms. The role involves diagnosing and resolving issues and maintaining case documentation in line with SLA requirements.
from: 21 July 2026
to: 20 August 2026
10 000 - 12 000 złgross/ mth.contract of employment (full-time)
Salary details
basic salary
Offer parameters
level:mid
working mode:full office
Kraków, Podgórze
Requirements
Expected technologies
Microsoft Intune
Microsoft Entra ID
Microsoft 365.
iOS
Android
Operating system
Windows
macOS
Our requirements
- 1–3 years of experience in technical support, service desk, or endpoint administration.
- Practical knowledge of Microsoft Intune, Microsoft Entra ID, Windows 10/11, and Microsoft 365.
- Understanding of device enrollment, compliance policies, configuration profiles, Windows Autopilot, and application deployment.
- Basic knowledge of Conditional Access and troubleshooting across Windows, iOS, Android, and macOS.
- Strong troubleshooting, communication, and case-management skills.
- Good command of English.
Your responsibilities
- Provide first-line support for Microsoft Intune incidents and service requests.
- Troubleshoot device enrollment, compliance, policy deployment, application installation, and Company Portal issues.
- Support Windows 10/11 devices and perform basic troubleshooting across iOS, Android, and macOS.
- Handle user access and device management requests in Microsoft Entra ID and Microsoft 365.
- Diagnose issues, resolve standard cases, and escalate complex problems to L2 or L3 teams.
- Maintain accurate case documentation and work in line with agreed SLA requirements.
About the project
Our client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. The company has 90,000+ employees across the globe.
As a Technical Support Engineer, you will provide first-line support for Microsoft Intune and modern endpoint management services. You will troubleshoot device enrollment, configuration, compliance, application deployment, and user access issues across Windows and other operating systems.
Key takeaways:
Stack: Microsoft Intune, Microsoft Entra ID, Windows 10/11, Microsoft 365, Windows Autopilot, Conditional Access, iOS, Android, macOS
Working model: On-site, five days per week, 24/7 rotational shifts, including nights and weekends
Join an international technical environment where you can develop your Microsoft security expertise, solve complex enterprise incidents, and support customers in protecting critical systems and infrastructure.
Recruitment stages
- 1.A call with MOTIFE Recruiter
- 2.Technical and behavioral interviews (up to 2 hours)
Motife Sp. z o.o.
MOTIFE is a trusted partner for tech companies choosing Poland to build and grow their engineering and software development capabilities.
We help software companies, startups, fintechs, technology companies, and industry disruptors with their IT recruitment and, wherever necessary, advisory in setting up a presence in Poland and daily operations.
Our end-to-end support helps us build long-term relationships with new IT players, which means we can offer some of the most interesting career opportunities for skilled software and IT professionals like you.
Technical Support Engineer (Intune)
10k–12k zł / mth. (CoE)
I apply to:
Motife Sp. z o.o.
Kraków, Podgórze
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