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Offer summary
(Summary generated by AI based on the full job description)
The offer involves technical support Helpdesk for a global computer and IT solution manufacturer. Required languages are Czech and Slovak (C1) and communicative English. Responsibilities include remote diagnostics, device configuration, and customer interaction documentation. The role is fully remote with an hourly rate of 40 PLN gross. The package includes onboarding, equipment, access to MyBenefit platform, and development opportunities such as language courses.
from: 7 September 2026
to: 7 October 2026
40 - 40 złgross/ hr.contract of mandate (full-time)
Offer parameters
level:junior • mid
working mode:remote
location:Warszawa, Masovian
Warszawa, Masovian
Requirements
Operating system
Windows
Our requirements
- Excellent command of both Czech and Slovak (C1 level or higher).
- Communicative level of English (B1 or higher).
- Confidence in using devices such as laptops, desktop computers, smartphones, and tablets.
- Availability to provide services Monday through Friday between 9:00 AM and 6:00 PM.
- A stable wired internet connection and a dedicated, quiet workspace suitable for remote service delivery.
Your responsibilities
- Troubleshooting and resolving technical issues on an ongoing basis.
- Performing remote diagnostics and device configuration.
- Documenting customer interactions in the system.
Looking for an interesting opportunity? 💡
Would you like to gain experience in customer support?
Do you have technical skills and want to develop them further?
If so, we'd love to hear from you!
We are looking for individuals who will provide daily support to customers of one of the world's leading manufacturers of computers, laptops, and innovative IT solutions.
What we offer
- Civil contract with an hourly rate of PLN 40.00 gross per hour.
- Fully remote cooperation.
- All equipment necessary to perform the services.
- Comprehensive onboarding delivered through online training.
- Access to the MyBenefit platform, where you can choose the benefits that suit your needs, including private healthcare, a sports card, shopping and travel vouchers, cinema tickets, and much more.
- Professional development opportunities, including free access to an online language-learning platform, as well as the possibility to participate in internal recruitment processes and training programs.
Benefits
- sharing the costs of sports activities
- private medical care
- sharing the costs of foreign language classes
- remote work opportunities
- flexible working time
- no dress code
- MyBenefit
This is how we work
Technical Support with Czech & Slovak
40–40 zł / hr. (CoM)
I apply to:
TP Polska sp. z o.o.
Warszawa, Masovian
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