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Automation Support Specialist
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Offer summary

(Summary generated by AI based on the full job description)

The project focuses on business process automation using Oracle APEX, UiPath, Microsoft Power Automate platforms. Core responsibilities include technical support for these tools, handling tickets, and collaborating with clients to resolve issues within SLA. Required skills include SQL (Oracle PL/SQL) and strong organizational abilities. Benefits include private medical care, subsidies for sports activities and training, flexible working hours.

newyou can start ASAP

Automation Support Specialist

Company: GGS IT Consulting

from: 8 June 2026
to: 8 July 2026
8000 - 12 000 złnet (+ VAT)/ mth.B2B contract (full-time)
8000 - 11 000 złgross/ mth.contract of employment
Salary details
basic salary
Offer parameters
level:mid
working mode:hybrid
Kraków, Grzegórzki
Kraków, GrzegórzkiCystersów 13aView on map

Requirements

Expected technologies

Oracle APEX
UiPath
Microsoft Power Automate
SQL

Optional technologies

HTML
CSS
JavaScript

Operating system

Windows

Our requirements

  • Solid experience with SQL (preferably Oracle PL/SQL).
  • Ability to write queries and navigate relational database structures.
  • Analytical mindset and strong problem-solving abilities.
  • Self-organized and capable of working under pressure.
  • Prior experience in IT support roles.
  • Proficiency in English (minimum B2 level).
  • Strong communication and time management skills.
  • Curiosity and interest in low-code platforms, RPA tools, and workflow automation.

Optional

  • Experience with SSRS and SSIS, understanding of ITIL processes.
  • Familiarity with Jira Service Desk or similar ticketing systems.
  • Knowledge of Python, UiPath, Oracle, Microsoft technologies
  • Knowledge of frontend technologies (HTML, CSS, JavaScript)

Your responsibilities

  • Provide hands-on technical support for automation platforms including UiPath, Oracle APEX, Microsoft Power Automate, and workflow orchestration.
  • Manage and resolve technical inquiries via ticketing and communication platforms.
  • Triage and troubleshoot technical issues using internal case tracking systems.
  • Ensure timely support delivery in accordance with defined Service Level Agreements (SLAs).
  • Collaborate with clients to gather information, resolve issues, or escalate as needed.
  • Open to work in an afternoon shift model (12:00–20:00 CET) as part of our support structure.

About the project

We are looking for a tech-savvy and solution-oriented Automation Support Specialist to join our team and help deliver seamless technical support in the area of business process automation. If you’re passionate about solving technical issues and eager to grow your expertise in low-code platforms and automation tools, this could be the perfect role for you.
In this role, you will provide support for key automation platforms such as Oracle APEX, UiPath, and Microsoft Power Automate etc. You’ll be part of a collaborative team, working in a dynamic environment with a focus on delivering excellent service and driving continuous improvement.

This is how we organize our work

This is how we work

you develop several projects simultaneouslyyou can change the projectyou have influence on the choice of tools and technologiesyou have influence on the technological solutions appliedyou focus on product developmentyou focus on code maintenanceagile

Team members

4-8 people:backend developerfrontend developer

This is how we work on a project

  • Clean Code
  • code review
  • documentation
  • issue tracking tools
Company

Development opportunities we offer

  • external training
  • intracompany training
  • mentoring
  • soft skills training
  • substantive support from technological leaders
  • time for development of your ideas

What we offer

  • Opportunities to grow your knowledge within your area of expertise
  • Friendly working atmosphere in a professional team
  • Employee-oriented working culture
  • Sports subscription
  • Subsidized English classes
  • Small teams
  • International projects
  • Free coffee
  • Free fruits
  • Free breakfasts
  • Startup atmosphere
  • No dress code
  • Hands-on experience in a variety of marketing functions
  • Opportunities to take ownership of projects and grow your skills
  • Mentorship and guidance from experienced marketing professionals

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • remote work opportunities
  • flexible working time
  • fruits
  • integration events

Recruitment stages

  • 1.
    phone screen
  • 2.
    technical test performed in the office
  • 3.
    final interview in the office

GGS IT Consulting

GGS IT Consulting helps organizations eliminate manual processes, streamline workflows, and drive measurable business results through Automation. We collaborate with industry-leading partners to provide high-quality technical services, specifically tailored to purpose-built compensation platforms. Our advanced software technology and proven methodologies accelerate operational efficiency, reduce costs, and enable data-driven decision-making. Companies worldwide trust GGS to transform how they work, unlocking sustainable growth and a competitive edge. Now, you can be part of it!

This is how we work

Automation Support Specialist
8k–11k zł / mth. (CoE), 8k–12k zł / mth. (B2B)
I apply to:
GGS IT Consulting
Kraków, Grzegórzki
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