Product Owner with ServiceNow

Our requirements

• Proven experience as a Product Owner or in a comparable role within enterprise IT environments.
• Deep practical knowledge of ServiceNow CMDB and its configuration.
• Strong understanding of CSDM (Common Service Data Model).
• Familiarity with ITIL configuration management principles.
• Experience with data modelling and data quality management practices.
• Understanding of common integration patterns and approaches for enterprise systems.
• Knowledge of enterprise architecture concepts and how CMDB supports architecture objectives.
• Demonstrated stakeholder management skills and the ability to influence across organisations.
• Excellent verbal and written communication skills.

Optional

• Relevant certifications or formal education in IT, information systems or related disciplines are advantageous.

Your responsibilities

• Own the vision, strategy and roadmap for the ServiceNow CMDB.
• Drive adoption of CMDB practices and alignment with enterprise objectives.
• Ensure the CMDB functions as the single source of truth for configuration data across the organisation.
• Collaborate with business stakeholders, solution and enterprise architects, and technical delivery teams to define priorities and requirements.
• Support and enforce governance processes and standards for CMDB data quality.
• Identify and implement data quality improvements, validation rules and reconciliation processes.
• Define and prioritise the CMDB backlog, ensuring clear acceptance criteria and delivery plans.
• Coordinate integration approaches and interface requirements with external systems and data sources.
• Monitor performance of CMDB initiatives and report progress to relevant governance bodies.

About the project

This is how we work on a project

• documentation
• issue tracking tools
• test automation
• testing environments

What we offer

• Opportunities for professional development and role-related certifications.
• Collaborative environment with cross-functional teams and clear governance structures.
• Flexible working arrangements reflective of organisational policies.
• Remote work
• Unique TEAL culture, relationship- and respect-driven community, non-corporate atmosphere.
• Agile approach and no bureaucracy.
• Outstanding integration trips to various places in Europe for all employees.
• Activities to support your well-being and health.
• Luxmed Gold Extended medical care and Multisport Plus benefit.

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• remote work opportunities
• flexible working time
• integration events

YOUR ITEAMS sp. z o.o.